1,108 Reviews of Gunn Nissan - Service Center
Fix it. Did a great job. It was done in a timely manner. The rep kept me informed throughout the process. The waiting room was clean an inviting. Did a great job. It was done in a timely manner. The rep kept me informed throughout the process. The waiting room was clean an inviting. More
In a tight place My car broke down and was towed to dealership and my representative gave me timing status of issue with my vehicle as well as cost and how long the re My car broke down and was towed to dealership and my representative gave me timing status of issue with my vehicle as well as cost and how long the repairs would take. Awesome service! More
Service was great! I always bring my vehicle to Gunn Nissan for service and once again they have shown me why I always pick them. From my arrival to my departure Eleazar I always bring my vehicle to Gunn Nissan for service and once again they have shown me why I always pick them. From my arrival to my departure Eleazar was kind, courteous, and informative. I was short on time this last service, but I wanted to know what other necessary maintance was need for my Rogue and Eleazar was kind enough to write and review those with me. Another plus was Nissan offering a coupon for 50% my oil change!My car was ready to go in about and hour and a half, which was great! Thank you Eleazar! More
Very courteous staff Even when you have to wait the staff is courteous and apologizes for the wait. If there is any delay in timing I am advised as to the progress and up Even when you have to wait the staff is courteous and apologizes for the wait. If there is any delay in timing I am advised as to the progress and update about when my vehicle will be ready and I appreciate that More
Oil change service. David was outstanding and attentive. Very different from my last visit with Lupe service advisor whose customer service skills were very poor. David David was outstanding and attentive. Very different from my last visit with Lupe service advisor whose customer service skills were very poor. David restored my eagerness to go back to Gunn Nissan. More
Good service experience The work was done promptly and well. The facility was clean and pleasant. The customer waiting area and had good amenities including complimentary c The work was done promptly and well. The facility was clean and pleasant. The customer waiting area and had good amenities including complimentary coffee and bottled water. More
Awesome Service I got there and immediately was taken care of which such promptness. Ray Criner was actually the gentleman to take care of me when I pulled into servi I got there and immediately was taken care of which such promptness. Ray Criner was actually the gentleman to take care of me when I pulled into service. He was very knowledgeable courteous and assuring that he was going to take great care of me and the vehicle. The service appointment took less time that I anticipated which is always a win. I will definitely be returning as well as referring friends and family. Thank you Mr. Ray for taking care of me. More
Customer Service About two weeks ago, I took my vehicle in for a recall. The service department told me I needed my brakes fixed which i thought was weird bc my brake About two weeks ago, I took my vehicle in for a recall. The service department told me I needed my brakes fixed which i thought was weird bc my brakes were fine from the last time I brought my vehicle in. I had to go to the service department the next day and get them fixed. I found out someone wrote down the wrong info from last time I was at the dealership. Ray Criner was my service advisor when I brought the vehicle in the next day and took the time to find out what happened and helped me out. He was patience and understanding with listening to what was going on with my vehicle and decided to go above and beyond. Because of Ray, I will definitely bring my vehicle back. More
Maintenance visit The staff is very polite and profesional. Also the facilities are very nice providing free coffee and pastries. Sadly, a simple prosses of a change The staff is very polite and profesional. Also the facilities are very nice providing free coffee and pastries. Sadly, a simple prosses of a change of oil and filter and tire rotation took almost the entire friday morning. I’m a little disappointed. :-( More
Nisan rogue The service is too bad.I was waiting for long time. The personal don’t explain well what kind of service your guaranty cover and my car was wash servi The service is too bad.I was waiting for long time. The personal don’t explain well what kind of service your guaranty cover and my car was wash service and they didn’t. My car was duty and the end of they! When they told me that they will do. More