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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,108 Reviews

1,108 Reviews of Gunn Nissan - Service Center

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September 02, 2018

First service Scheduled appointment online, easy & convenient! Was met by Rio & automatically felt welcomed! He kept me up to date on status & also helped connect More

by Moseyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio Arguello
Sep 11, 2018 -

Gunn Nissan responded

Thank you! We’re glad Rio could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 02, 2018

Great service! I took my 2016 Infinty QX70 in for service and I was ver was pleased with their customer service. I did not have an appointment but they greeted me as More

by Smith25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero
Sep 11, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 01, 2018

Always amazing service Every time I have gone to Gunn Nissan I get amazing seevice by everyone there. They are extremely polite and really are anout making sure the customer More

by Shawna907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Diaz
Sep 11, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 30, 2018

Courtesy with Good Service Having used them through the ownership of three Nissans, I can recommend the service department highly. Don’t recall all the wonderful mens names who More

by Highway Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornell Gray, John Hernandez
Sep 11, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 29, 2018

Great Service I have been going to Gunn Nissan for seven years and they keep my almost 10 yr old Rogue in top shape! Great customer service! More

by SarahJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe Lara
Sep 04, 2018 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 27, 2018

Much Improved I had decided to never go to Gunn again. Terrible service - cost me a tire and they never acknowledged their mistake or that they cared. I thought I More

by Rp106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Diaz
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 27, 2018

Service I went to my oil change service. I showed a 50% off coupon to the advisor and I still pay 41.86 for the oil change ....is to much money. More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eleazar Guerrero
Aug 28, 2018 -

Gunn Nissan responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our service team.

August 23, 2018

Service Gunn Nissan is all and all a good place to do business. The staff is friendly and knowledgeable. The only negative thing is the wait time for servicin More

by leimon30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
Aug 29, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. However, it seems like you had some concerns with the time wait. The needs of our customers are always our top concern and have passed along your comment to our service team.

August 23, 2018

Wonderful place to do business. I recently took my truck to Gunn Nissan to get serviced and I was greeted by friendly staff members. Everyone was professional and courteous and my ve More

by jjsantos87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupe Lara , Roy Castillo
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 21, 2018

Awesome Team Joel was very friendly,professional helpful Knowledgeable and team.Two thumbs up for there help,job well done I would truly recommend this team to any More

by Rafael923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Aguilar
Aug 29, 2018 -

Gunn Nissan responded

Thank you! We’re glad Joel could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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