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Guntersville Chevrolet
Guntersville, AL
1,284 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,284 reviews
August 19, 2017
One of the best in the country. I just returned from a cross-country trip in our 2010 Silverado 2500HD. I usually pull an Airstream on these trips although the recent one was without I just returned from a cross-country trip in our 2010 Silverado 2500HD. I usually pull an Airstream on these trips although the recent one was without the tow. I purchased my truck from Bob Hembree Chevrolet and have it serviced there whenever I am home. The service is always responsive, courteous, thorough, and quick. But what is truly exceptional about this company is their concern for their customers when they are out of town. Last year and on this recent trip, my truck needed repair in Oregon and then New Mexico. Both times I contacted Hembree Chevrolet and told them about the problem. In Oregon, they called the dealer and made sure that my truck was taken care of first thing Monday morning and that I had a loaner. Most recently in New Mexico, the dealership was unfamiliar with my long-term service contract. Again I called Hembree Chevrolet, and they called me back explaining exactly what to do to ensure my repair was covered. When I called GM about the coverage, they told me Ron from Hembree Motors has already called and it was taken care of. When I compare this dealership with others all over the country, they are clearly exceptional in all areas. More
by Tom L
Employees Worked With
Ron, Bob, Penny
August 16, 2017
Nightmare at this dealership! Was lied out right to by Jonathan Bottomlee and when I tried to ask him about it after the deal of course he didn't want to admit that he had pulled a Was lied out right to by Jonathan Bottomlee and when I tried to ask him about it after the deal of course he didn't want to admit that he had pulled a fast one on me. He was going to price match his truck for what another dealer had his truck priced at. Of course he would!! His truck had a lot less features! Very disappointed with this experience and don't understand why he would be that desperate to make a deal. At least be honest with folks! Also when picking the vehicle up for delivery there was a huge scratch on the passenger side of the bed! Took vehicle to the detail shop and the guy tried his best to wet sand it out. But unfortunately it's in the paint pretty deep! Totally unsatisfactory. Stay away from these dishonest people. More
by Elderly Lady
Employees Worked With
Jonathan Bottomlee
July 05, 2014
Outstanding Service We would highly recommend this dealership for sales and service. Adam Berry was outstanding and was able to do for us what 3 other dealerships told u We would highly recommend this dealership for sales and service. Adam Berry was outstanding and was able to do for us what 3 other dealerships told us they couldn't and wouldn't do for us. We even had the owner, Bob Hembree, come to us and personally introduce himself to us. We've never had that happen to us with any car we've bought from a dealership. The whole experience was pleasant, accurate and quick. We highly recommend Bob Hembree Chevrolet!! More
by gary.d.salyers
Employees Worked With
Adam Berry
May 17, 2012
We drove an hour and 45 minutes to get to the dealership because they had the car we wanted at a better price than other dealerships. The kids loved the play area at the dealership which made the process b because they had the car we wanted at a better price than other dealerships. The kids loved the play area at the dealership which made the process better. We were happy with Chris who handled financing and Stacy Cotton who made sure our experience was positive. I would not work with Adam Berry again however, I would ask for another salesman. More
by bethbksla
Employees Worked With
Adam Berry, Chris, Stacy Cotton
