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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
510 Reviews
Call Service Center (256) 594-8252

510 Reviews of Guntersville Chevrolet - Service Center

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December 18, 2022

Excellent customer service…diagnosed my issue the first time and I was back on the road faster than expected More

by H2OUTRAGEOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Woodham, Jessica Mullins
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Dec 21, 2022 -

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2022

Great service, fast and friendly! This is the dealership that I use for all my service work. More

by PAULETTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
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Dec 15, 2022 -

Guntersville Chevrolet responded

Pauletted, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

December 07, 2022

Jessica and her whole team were amazing! Great pricing and great people!! 10/10 recommend!! More

by smcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , Jessica Mullins
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Dec 09, 2022 -

Guntersville Chevrolet responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

December 02, 2022

Pleased with service we receive. Easy scheduling and friendly staff. We recommend this dealership to friends and family. More

by WMPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
Report | Print
Dec 05, 2022 -

Guntersville Chevrolet responded

Thank you so much for your positive comments about Guntersville Chevrolet! Thanks for the recommendation, and have an amazing day!

November 23, 2022

They were very courteous, kept me up to date on my truck needs very satisfied More

by givensjkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Woodham, Dominic Janosek
Report | Print
Nov 25, 2022 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

November 23, 2022

When I called to get an appointment I get nobody to answer the phone. After I got a lady she took my name and number so someone would call me back. They never called me, l finally had to call them back More

by sjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Guntersville Chevrolet responded

Thank you for taking the time to share your feedback with us. I am sorry you did not have a positive experience with our service department! We take our customer service seriously and it's disappointing to hear that we missed the mark here. Our General Manager would like to discuss your experience with you and make this right. Please email us your contact information at marketing@guntersvillechevrolet.com.

November 18, 2022

Awesome service. Great to deal with. Great customer service. Friendly. Courteous. Respectful. Great team support More

by rdebardelaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
Nov 22, 2022 -

Guntersville Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 18, 2022

Service is always excellent at this dealership! They have a nice area to wait while your vehicle is being serviced. Everyone is always so helpful and knowledgeable. More

by sfowler2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

November 17, 2022

Good place to get service work done to my 2019 Silverado…between the service repairs on that truck and the Recalls I have got to know the service department well… More

by DWLKS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
Nov 22, 2022 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2022

Summer was awesome in getting my concerns taken care of in a timely manner that’s was awesome job by her she went over and beyond. The repair on the paint the blue spot touched with a color pen is off far More

by voniaeumekia
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summer McGatha, Jonathan Lawson
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Nov 18, 2022 -

Guntersville Chevrolet responded

Voniaeumekia, we're happy to hear you had such a positive experience with Summer! If you have any further questions, please give us a call. We're always happy to help!

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