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Bruce Moss
Bruce Moss at Guntersville Chevrolet
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Bruce Moss

General Manager

Guntersville Chevrolet

11982 US-431
Guntersville, AL 35976

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4.9
80 Reviews
4.9

80 Reviews

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80 Reviews of Bruce Moss

April 07, 2024

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Guntersville Chevrolet always goes above and beyond with personal and professional service with every experience I’ve had with them…. Thank you so much More

by Cwmorrow76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Mike Abbondanza, Amanda Cole, Judy Mosley Cameron, Aerial Cason, Tony Stovall, Dan Baker

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Apr 09, 2024

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2024

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The staff was wonderful and our salesman was very helpful and stayed late to make sure we where happy with the purchase. More

by rebecca.beaman82
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Heath Hawkins , Justice Archer

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Mar 16, 2024

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2024

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CJ is the most amazing salesman! ! He’s so professional and wants to provide you with exactly what you want in a vehicle. He provides all the support you want or need without being to More

by princessmml
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, CJ Cowart

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Feb 26, 2024

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2024

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The dealership is professional and knows how to treat the customer. The whole process was quick and easy. More

by rmoss3023
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Moody Qattea, Trena Houston

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Feb 25, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2024

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Great experience- David Scott took great care of us! Bruce, Moody- all the employees went out of their way to help us. Great dealership! A+++ More

by bbpatterson14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Grass, Brent Woodham, David Scott, Moody Qattea, John Houston, Carleigh Bowen, Judy Mosley Cameron, Trena Houston, Kevin Russell

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Jan 31, 2024

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2024

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Justice was an absolute pleasure to work with. Justice went above and beyond to make sure our purchase was as agreed and that it went smoothly. The team at Guntersville Chevrolet were also gre More

by abfalconind
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea , Justice Archer

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Jan 06, 2024

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2023

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Justice Archer went above and beyond to ensure he found a vehicle that met my needs. I highly recommend him and Guntersville Chevrolet!! More

by darnold2482
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Archer

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Dec 25, 2023

Guntersville Chevrolet responded

We're committed to changing the car-buying experience for the better! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2023

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Everyone was very professional and helpful. Tony and Bruce got us in the vehicle we wanted and at the price we needed. The entire process at Guntersville Chevrolet went better than any other de More

by Driceflooringtech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Tony Stovall

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Dec 22, 2023

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2023

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Salesperson was great to work with but had issues working with management on warranty claim. More

by Silverado0460
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Brent Woodham, Moody Qattea

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Dec 19, 2023

Guntersville Chevrolet responded

Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about our salesperson and are pleased to hear that your experience with them was positive. We want to extend our apologies for any inconvenience you may have encountered in the process of addressing your warranty claim. Our commitment to customer satisfaction is of the utmost importance, and we take your concerns seriously. Upon reviewing your case with our general manager, Bruce Moss, we found that he proactively offered to arrange for a vendor to work on your vehicle to address any issues related to the warranty claim. Unfortunately, it seems that there may have been a miscommunication or a lapse in correspondence. Bruce mentioned that he attempted to reach out to you via email to move forward with the resolution, but it appears that communication was halted. We understand that these matters can be frustrating, and we genuinely want to ensure that your concerns are addressed promptly. To expedite the resolution, please feel free to contact Bruce directly via email or by calling him at 256-582-5603. We remain committed to resolving this matter to your satisfaction and appreciate your patience. Best regards, Your Guntersville Chevrolet Team

Dec 19, 2023

Silverado0460 responded

With all due respect, the last correspondance I received from Mr. Moss was on November 29th. It is now December 19th and still no follow up email or phone call regarding GM covering the issues. So yes, I would agree there has been a lapse in correspondance and communication was halted. All previous correspondance between Mr. Moss and myself was that GM was not responding to his inquiries regarding covering the issues and had not given him a ticket or case number that I could reference myself. Mr. Moss kept refering me to a shop in Nashville that is a 4 hour drive for me. I had simply asked if I could take the truck to a local shop instead and never received confirmation either way after more than one inquiry. I can't say what the issue was between GM and Mr. Moss but regardless, I have resorted to going through another dealer to resolve my issues at this point. I called them on December 4th and they were able to get me in the shop on December 6th and take care of my issues. This review is not to bad mouth Mr. Moss or Guntersville Chevrolet. Just simply stating facts as evidenced by email correspondance.

December 17, 2023

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The team at GUNTERSVILLE is outstanding in every aspect including their ability to make the car shopping experience a positive experience. More

by 1dtc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Archer

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Dec 19, 2023

Guntersville Chevrolet responded

Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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