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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
514 Reviews

514 Reviews of Guntersville Chevrolet - Service Center

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October 01, 2022

Great sales and service department! They’ve taken care of us multiple times now with service after the sale. Friendly and courteous staff. David in sales follows up and helps set up ser More

by rarahowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, Dominic Janosek, John Conely
Oct 08, 2022 -

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2022

Jessica Mullins is a true asset to guntersville Chevrolet! So professional everytime I there! Bruce Moss is the same as well. A true professional in ever way!!! More

by Hammcabinet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Oct 02, 2022 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Jessica here at Guntersville Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

I love going to Guntersville Chevrolet to get my car serviced. They have massage chairs to relax in, and fresh popped popcorn to enjoy while they take car of your car. More

by BRIANSHINE
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

September 21, 2022

Service personnel are very nice and service was performed in a timely manner. I will bring my Chevy back to this dealership for service. More

by vpriest62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Sep 25, 2022 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

They were professional courteous and easy to deal with kept their word on times as promised. More

by RSPARKS_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Sep 25, 2022 -

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 21, 2022

They are very friendly and professional. Service department is very thorough and fully explains all options. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, John Conely
Sep 25, 2022 -

Guntersville Chevrolet responded

John, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 18, 2022

I have been dealing with them since a recall. Have started getting my oil changed there since. I don't know person you asked me to 'judge'. John Conley was greeter & treated me with respect, as p More

by OH Stop.
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Conely
Sep 23, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Both, the lady that scheduled my service and the service advisor were outstanding. Their customer service was exceptional. I had recently called another dealer to schedule the service and did not receive th More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scheduler for service (female)
Sep 20, 2022 -

Guntersville Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 14, 2022

Service was quick clean professionally done courteous great customer lounge clean helpful staff easy place to relax while passing time and talking with other customers and truck was clean no grease marks More

by forlash@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, John Conely
Sep 18, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 10, 2022

Way to long to fix my truck. Service seemed confused about my needs at times More

by Matthew Buckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Mullins, John Conely
Oct 19, 2022 -

Guntersville Chevrolet responded

Hi Mathew, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent service experience left you disappointed. Please reach out to our Service Manager, Jessica Mullins- we'd like to see if we can make it up to you. When you get a chance, you can give her a call at (256) 582-5603. Thank you again for sharing your feedback, and we hope to touch base with you soon!

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