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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
510 Reviews

510 Reviews of Guntersville Chevrolet - Service Center

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June 12, 2022

I was very pleased with the service I received. I think I found a dealership that has the customers needs as top priority. Thanks More

by stevewellman459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan, Jessica Mullins
Jun 13, 2022 -

Guntersville Chevrolet responded

Hi. Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

June 11, 2022

At this te they are still trying to get my engine light fixed they sent to Ford in Guntersville and got charged over 500 dollars am taking it in Monday again to send back to Ford hope this time they get it More

by JRWITHROW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Jun 13, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

June 10, 2022

Had a couple of hiccups at the start, but in the end they made everything PERFECT. I will only bring my truck to this dealership. Had a cover installed on my Trail Boss. They always treat you like family. More

by michetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Patterson, Jessica Mullins
Jun 13, 2022 -

Guntersville Chevrolet responded

Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2022

I had an oil change, tire rotation and transmission service. The work was done but I got my vehicle back with greasy hand prints. Disappointing More

by Myers_co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Jun 09, 2022 -

Guntersville Chevrolet responded

Hello, thank you for leaving us feedback. We regret your most recent visit with us was not up to the standards we strive for. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our service manager, Jason Lanigan, at your earliest convenience at (256) 677-9919.

June 03, 2022

The work was excellent, however the mechanic got grease on the interior header. By the time I noticed, they were closed for the weekend. I will call Monday and hope they rectify the situation. More

by lindatisdale4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Jun 09, 2022 -

Guntersville Chevrolet responded

Hello, thank you for leaving us feedback. We regret your most recent visit with us was not up to the standards we strive for. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our service manager, Jason Lanigan, at your earliest convenience at (256) 677-9919.

June 02, 2022

Awesome professional and timely service each time I visit: Jessica is the best service manager More

by jlimas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
Jun 05, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

June 01, 2022

After having received the bad service the service manager took good care of me and gave me free oil changes to make up for the difficulties More

by CHKNFRMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Jason , Jessica Mullins
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2022

Friendly staff good waiting area cold water clean placeservice staff friendly and understanding. Good job no More

by TUCKER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2022

I purchased my 2015 Duramax LTZ in Nov 2015 from the previous dealership, good response on replacing a defective tire & later a defective shock. And great response from this service department. I have a More

by BSPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2022

Had my truck worked on service department kept me very informed on the whole process until pick up very pleased. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conley , Jessica Mullins
May 31, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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