Back

Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
515 Reviews

515 Reviews of Guntersville Chevrolet - Service Center

Sort by
July 16, 2021

Really like the young man Jake I think he’s a very good salesman he’s definitely a company man I think he’s a honest man that’s hard to find these days More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Crone
Jul 18, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jake here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2021

Best of the best Fred is very professional and gets the job done.. management is by far the best in North Alabama. Paul Grass is salesman among salesman always gets the answers. Highly recommend to all. More

by ttabobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Fred Roberts, Beth Patterson, Katie Rouse, Jason Monaghan, Summer McGatha
Jul 15, 2021 -

ttabobby responded

Great Chevy dealer...sales and service is the best if the best. I have purchased cars and trucks for many years and always the greatest service. I get all my maintenance done at guntersville Chevy and the service dept is very professional and gets it done. Go by and see Paul and Fred, they will help you out.

July 13, 2021

This place is too amazing they have a personal really nice is my favorite place to fix my truck I like this place because the staff here solve all my car problems thankyou More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Woodham, Jason Kelly, Fred Roberts, Devin Tucker, Jason Monaghan, Summer McGatha, Justin Hundley, Jake Crone
Jul 15, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

July 02, 2021

I appreciate the service department working with me. I had to be some where the morning I was scheduled to have my car serviced. They carried me and Brought my car back to me. Thanks Fred for a job well d More

by TERESALYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 30, 2021

Very helpful and friendly. Go above and beyond wheb dealing with customers More

by Ssg.dupree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2021

The service crew was kind and effective at their job. The service was completed even faster than was estimated. I am likely to return in the future when I need service again. More

by mooseejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2021

Was told over phone they could do warranty work on our 2021 Bolt Ev, took off work on a Friday to see it through it's appointment only to be told when we arrived that they couldn't do warranty work on EVs More

by rcharam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Roberts
Jul 16, 2021 -

Guntersville Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. With the recent purchase of the dealership the training involved with EV vehicles takes time to complete. Our biggest concern is to ensure we have a qualified technician working on your vehicle so the repairs are done correctly. Unfortunately, we did not have a prepared technician at that time. Please call our General Manager, Bruce Moss, to review your experience as we would love to earn your business in the future - 256-582-5603.

June 26, 2021

Jason L . Is the best hands down! He treated me and my family so nice and like we were apart of his family . The extra touches of putting the covers over the car seats and steering wheel make me want to More

by Bambrit82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Jun 28, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2021

Clean, professional, good service. Easy to make and appointment and location is easy to find. More

by mayfeld3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Jun 25, 2021 -

Guntersville Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 22, 2021

Great service department. Did an outstanding job, and didn’t try to sell unnecessary services or parts More

by emmenegger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Jun 24, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We look forward to your next visit! Take care!

...
43
...