Gunther Kia

I had a great experience at Gunther Kia! I was dreading the whole car shopping thing, but they made it easy. I simply told the salesman what I wanted and he found the perfect vehicle. The finance departme the whole car shopping thing, but they made it easy. I simply told the salesman what I wanted and he found the perfect vehicle. The finance department was equally helpful. I was in and out in a couple of hours! Five stars! More

Normally a 5 but this time a 4 I am always very pleased with all aspects of the service provided at Gunther KIA, which is why I drive past the KIA Service center in Miami that is cl I am always very pleased with all aspects of the service provided at Gunther KIA, which is why I drive past the KIA Service center in Miami that is closer to my home and come to you. Ryan, my Service Representative, is the best. He takes great care of me and I really appreciate his attentiveness. He definitely deserves to be recognized every time I complete one of these surveys. My only issue on this last service visit was that the parts were the wrong parts. I was supposed to have the roof moldings replaced on my Stinger and when they took it into the shop they realized that there were two moldings for the same side of the car, instead of one for each side. Not a huge deal other than the fact that I now have to come back from Key Largo (200 miles round trip) to have the other molding installed when it comes in. I feel that this is a simple thing that could have been avoided if someone had looked more closely at the moldings when they arrived and before calling me to come up. More

Jazmin is amazing I went in hoping for the best and actually received it. Jazmin and Alex were friendly, straight forward and literally got me the best deal for my cir I went in hoping for the best and actually received it. Jazmin and Alex were friendly, straight forward and literally got me the best deal for my circumstances. I was even called back to sign more papers at a even lower monthly payment, they didn't stop fighting for me even after the deal was done. I can't express enough how this made me feel. Thank you Jazmin, Alex, Joshua and Gunther Kia for everything. More

Best ever Service was the best I have ever seen.Attention to detail,information given on history and possible problem areas were appreciated. Friendly staff in Service was the best I have ever seen.Attention to detail,information given on history and possible problem areas were appreciated. Friendly staff in both service and clerical departments most we6 More

service with Ryan is top quality. If you need service on your Kia, ask for Ryan Stultz. Ryan is very professional, follows up and keeps his customers updated with phones calls. If you need service on your Kia, ask for Ryan Stultz. Ryan is very professional, follows up and keeps his customers updated with phones calls. More

Great service, communication, and overall experience. I brought my car in due to recalls on it. I was going out if town for 10 days. The service man, Ryan kept in contact with me before, during and after I brought my car in due to recalls on it. I was going out if town for 10 days. The service man, Ryan kept in contact with me before, during and after he performaned any work on my car. He explained in detail everything that was done and needed to be done, as well as what, if anything it would cost me. Overall a great experience. More

Good experience The process was very easy. The only down sides, we had to wait around a bit long plus there were a lot of hidden fees. We came in at one price point The process was very easy. The only down sides, we had to wait around a bit long plus there were a lot of hidden fees. We came in at one price point and it kept going up and up. More up front transparency would be appreciated. Overall I feel like we got a good deal, and at least the people were nice. It would just make more sense to advertise all of the extra costs in the first place. More

No pressure. Friendly. Thorough. I didn’t feel claustrophobic as soon as I walked in- no vultures. Everyone I dealt with was excellent! Nice showroom. Jasmin and Omar made the entire I didn’t feel claustrophobic as soon as I walked in- no vultures. Everyone I dealt with was excellent! Nice showroom. Jasmin and Omar made the entire process a breeze. More

no after-service care We came into Gunther for our 4th lease - we had originally wanted a Hybrid, but the Optima was not available and the Niro was too small for us - we de We came into Gunther for our 4th lease - we had originally wanted a Hybrid, but the Optima was not available and the Niro was too small for us - we decided on the Sportage, drove it and proceeded with 'the dance' regarding the lease price - WAY too much time was spent on agreeing on the price of the Road Hazard warranty- the salesperson, while polite and so on, was not particularly well informed as to the vehicle and its features - never was it mentioned that the vehicle lacked a CD played, due to them being 'archaic', and that we could use our phones and requisite apps which could be used via the usb cable - never mind the fact that we are both in our 60's and not into the use of apps in place of the many, many cd's we possess - next, we have the issue of the registration, which we were assured that we had when we left the dealership with the new vehicle(we did NOT have it) - after a couple of days, I called the dealer to obtain the new registration(they NEVER sent it) and I indicated my displeasure and asked it be sent via email - it took another WEEK to get this done(UNACCEPTABLE) just abysmal in terms of follow-up - bottom line: average experience with below-average after-the-sale care - caveat emptor... More

Great service Bill is always great when I bring my car in for service. He has the shuttle ready for me to drop me off and pick me up once the car is done with servi Bill is always great when I bring my car in for service. He has the shuttle ready for me to drop me off and pick me up once the car is done with service. Always a pleasure to work with Bill. More