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Gunther Kia

Fort Lauderdale, FL

3.8
1,957 Reviews

1900 South State Road 7

Fort Lauderdale, FL

33317

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Showing 1,957 reviews

April 12, 2019

Service Very help,friendly only issue time for wait. I would recommend your dealership.need some shops in the lobby to buy accessories mr.lopez was great. More

by MRS.AQUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Lopez
Apr 12, 2019 -

Gunther Kia responded

MRS.AQUA, thank you for your patience while you awaited the completion of your vehicle's service. We appreciate your recommendation for Kenny and the experience you received.

April 12, 2019

Hermiz Fetyou is the BEST!!! This is the 3rd kia I have gotten from Gunther Kia and my sales associate Mr.Hermiz Fetyou. I am beyond pleased. Mr Hermiz Fetyou has always def gone More

by RonniDelvalle1747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermiz Fetyou
Apr 15, 2019 -

Gunther Kia responded

Ronni, Hermiz lived up to your expectations in order to ensure you received another above and beyond car buying experience. Thank you for allowing Gunther t Kia another opportunity to serve you best!

April 11, 2019

Jasmin worked magic Was hesitant coming in but Jasmin’s professionalism and courtesy was very refreshing! She worked some magic and I am walking away with a nice vechicl More

by Taheera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmin Small
Apr 12, 2019 -

Gunther Kia responded

Taheera, by working her magic, Jasmin was able to rid you of your uncertainties and make purchasing a vehicle with Gunther truly refreshing! Thank you for your recommendation and 5-star review!

April 11, 2019

Bad service Definitely the worst customer service. More than 4 hours to complete 1.5 hour service. The car has been moved several times from working stations for More

by MARZIOBONANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Stultz
Apr 12, 2019 -

Gunther Kia responded

Marzio, after receiving your review, we took the liberty of looking into your visit to get a better understanding of your experience with us. Our records show that you arrived at 9:12 AM for an oil change and tire rotation. We projected the completion time of your service to be 11:00 AM. This completion time was met; however, other services were recommended to you (which you approved) included power steering exchange, engine filter, and HVAC. We can confirm that these additional services added more time to your visit as well as there was a layover between the exchanging of technicians. This can explain why you saw your vehicle move to several times working stations. By 12:58 PM your service visit was completed. We greatly appreciate the time you dedicated at our dealership and thank you for your patience. We hope this helps to understand your experience a little better and we ask that you please reach out to Ryan Stultz or John Adams if you would like to address the matter further. Thank you for your time.

April 10, 2019

Unbelievable Customer Care & Huge Selection of Vehicles I just bought my 3rd Kia from Gunther since 2011, and have sent 8 friends and family members there in that time. I pass several KIA dealers in Palm Be More

by GatorMomHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Clinton, Neil Stokes, Pablo Villaverde, Trevor Tolchin
Apr 10, 2019 -

Gunther Kia responded

GatorMomHA, your long-term business and loyalty to the Gunther family is greatly appreciated. Over the course of a few years and multiple Kia purchases, you continue to choose Gunther for our forthright car buying processes. Thank you for relaying how Trevor and Neil made you feel appreciated and welcomed during your visit. We appreciate your kind words, recommendation, and 5-star review.

April 09, 2019

Horrible I paid for a used car and within a 4 week I had to bring it back twice for a rpm problem. Which I needed a brand new transmission! So disappointed tha More

by TIEJDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Stultz, Jasmin Small
Apr 09, 2019 -

Gunther Kia responded

Tiesha, I appreciate your feedback. When we inspected and serviced the vehicle it was in excellent working condition and all necessary repairs were made. Unfortunately, one thing in life is certain, cars will need repairs. This is exactly why Kia offers one of the best warranties in the automotive industry and your transmission replacement is completely covered under warranty. When issues such as this arise, I don't believe it is fair to blame anyone; things are going to happen and we will always do everything in our power to correct them. I hope you can understand that and also hope you will reconsider your review to reflect Gunther in a better light with the understanding that this issue is not one we created, rather one we are going to fix. I greatly appreciate your business and would be happy to discuss this further if you would like. Kindest Regards, Joshua Clinton

April 08, 2019

Good Service Good service, car needed a replacement car, was given a rental to use while car was being serviced. Kenny was on top of the case, let me know when the More

by ALGUGIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Lopez
Apr 10, 2019 -

Gunther Kia responded

ALGUGIG, your service visit was accommodated accordingly and carried out in a convenient manner for you. We are glad to have been of help and hear how Kenny was on top of your vehicle's servicing. Thank you for your 5-star review.

April 08, 2019

Great sales team My salesman Oshe Andrew was great and gave me several vehicle options to consider before I made my final decision! Would definitely recommend to frien More

by LADYDREW6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oshe Andrew, Omar Burgos, Trevor Tolchin
Apr 08, 2019 -

Gunther Kia responded

LADYDREW6, after carefully considering all your options, Oshe delivered you a great car buying experience recommendable for your friends and family. Thank you for choosing Gunther Kia!

April 07, 2019

Good for the “Soul” Jonnathan Murrieta totally ROCKS customer service. I left the dealership on Saturday 4/6/19 disappointed that I could not afford the car I wanted...Jo More

by Larie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Burgos, Jonnathan Murrieta
Apr 10, 2019 -

Gunther Kia responded

Laurie, it sounds like Jonnathan worked diligently to earn your business and achieve a successful deal for you on the 2020 Kia Soul. Hearing how happy you are with your new Kia and the experience we provided is exactly what we aim for. Thank you for expressing what a great place Gunther Kia is for all your purchasing needs.

April 05, 2019

Excellent last time i was there service wasmediocre this time representativ pay attention to my complain and fix my problem, need people like Bryan to do god jo More

by VIC.CEVALLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz
Apr 05, 2019 -

Gunther Kia responded

VIC, with each visit to our dealership our service department earns your satisfaction by serving your needs and addressing your concerns. Thank you for your job well done for Ryan and the Gunther Service Center.

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