Gunther Volkswagen Daytona Beach

I am not pleased with the salesman he did not return my call the next day to see what was going on call the next day to see what was going on More

By far one of the worst experiences trying to buy a car I have ever seen in my life. The salesmen was fine and nice, the sales manager was condensending, tried to belittle us, tried to call us liars and cont have ever seen in my life. The salesmen was fine and nice, the sales manager was condensending, tried to belittle us, tried to call us liars and continued to talk crap to us as we were leaving in disgust. I will never shop at a Gunther dealer ever again. They got me to the dealer by saying they could do the deal then all of a sudden they can’t after driving 45 mins to them. Run far far away! More

Great customer service. Friendly staff. Nice waiting area with drinks and snacks. Knowledge about their services. Friendly staff. Nice waiting area with drinks and snacks. Knowledge about their services. More

Very accommodating, welcoming and clean! Made an appointment for regular service via email, arrived 15 minutes prior, taken in and was told it would be an hour. On time, my car is serviced Made an appointment for regular service via email, arrived 15 minutes prior, taken in and was told it would be an hour. On time, my car is serviced, washed and ready to roll. I had a couple of questions afterwards and Kevin was courteous and insightful. Really appreciate being treated as a valued customer. More

Absolute clowns. From Jarrod the salesman all the way to the finance manager. not only will they mark a car up 10k over msrp and not tell you before running your cred From Jarrod the salesman all the way to the finance manager. not only will they mark a car up 10k over msrp and not tell you before running your credit. They will waste your time have you come to the dealership to tell you that found a sucker who will pay more then you. BUYER BEWARE don't waste your time. GO TO TOM BUSH VW in Jacksonville, they won't mark your car over MSRP and won't waste your time. Stay away from ALL GUNTHER owned dealerships. https://www.tombushvw.com/ More

I went in because I saw an ad for a pre-owned Tiguan SEL in the color I was looking for. I met with Big Al who was a great guy. He was very courteous, knowledgeable, and friendly. I found out that he was re in the color I was looking for. I met with Big Al who was a great guy. He was very courteous, knowledgeable, and friendly. I found out that he was relatively new to the car sales business. He had the vehicle ready for me to test drive. Once I test drove the car, I went inside to discuss everything with him. He tried to get me the deal in the budget I needed but since he was new he brought me to one of the finance managers Dan. Dan was just as great to deal with. He did everything he could to make a deal in my budget. I ended up buying the car. Now for the parts that I didn't find so great. For starters, no one ever told me that the car only had one key fob until after I was ready to take delivery. These fobs are expensive and I wish I would have known that beforehand. Also, I didn't get to see the Carfax until after I signed all the paperwork and the Carfax stated that the car had previous minor damage to the front. Again, I wish I was told this before I signed the paperwork. Next, in inspecting the car at delivery, I noticed the power liftgate wasn't closing properly. I mention this with Big Al and he said he would get it taken care of as well as try and call the previous owner to see if they had the other key fob. I also felt that even though this car was out of the manufacturers warranty, a warranty should have been offered to me regardless. Now I have have to buy an extended warranty from another dealer for 3 grand. Not fair but it is what happens when you buy a used car. As far as the power liftgate is concerned, I brought it back and Big Al had Mike in the service department take a look at it and he is ordering new parts for it to be fixed. Because Big Al said that he would take care of it before I bought the car, I don't have to pay for it which is a relief. All in all, did I have a fantastic experience with this dealer? No. But I didn't have a bad experience. I just wish Al and Dan would have been more forthright and transparent with the information about offering me a bumper to bumper car warranty and key fob. In fairness to them, I don't think they were doing anything underhanded though, I just wish these things would have been told to me before I signed any paperwork. Key Fobs are not cheap and now with a baby on the way, I have to figure out a way to fit another large purchase such as a $150 key fob into my budget. As far as the service department is concerned, you can't find any two service writers better than Jermaine and Mike. They are honest and will tell you the truth without trying to sell you anything. They are also two great guys! I recommend Gunther VW/Volvo to purchase and service your car but just make sure you get all the information about whatever car you're planning on buying from the sales department before you sign on the dotted line. More

Went there to buy, found the car we liked and they gave me a value for my trade. So we agreed and went to the closing table and they offered $0 for out trade and insisted that this was the deal. What a b me a value for my trade. So we agreed and went to the closing table and they offered $0 for out trade and insisted that this was the deal. What a bunch of unethical liars. More

Avoid this dealership! They contacted me to confirm my appointment. I confirmed, told them I was on my way and driving from Melbourne to Daytona. I arrived 30 minutes earl They contacted me to confirm my appointment. I confirmed, told them I was on my way and driving from Melbourne to Daytona. I arrived 30 minutes early only to be told my salesman was tied up and the car sold that morning. My appointment wasn't until 2:30, they had plenty of time to let me know. When I texted the salesman, he tried to blame me for not communicating yet, I had responded to his email and texts which he had acknowledged and I even let him know when I was on my way. Drove over 120 miles for nothing. Shady tactics, dirty bathrooms, unprofessional personnel. Go somewhere else. More

Gunther Auto is THE PLACE TO GO when you need a new or lightly used vehicle! I had gone to Big name dealerships and smaller named dealerships and this one was the "Goldie locks" of them all! not too hot n lightly used vehicle! I had gone to Big name dealerships and smaller named dealerships and this one was the "Goldie locks" of them all! not too hot not too cold! If you are looking for FRIENDLY, AFFORDAABLE,AND KNOWLEDGEABLE, seek out this place! I should have gone here first! Best Guy to talk to that is brutally honest and isn't pushy SEEK MIKE!!!!!! he was absolutely not with the xx and keeps it real. Richard the finance manager is super knowledgeable and works hard to keep you in your price range with out adding crazy amounts to your overall closing price! I'm absolutely in love with the Chevy Trax that they Set me up in! Make this your first stop when looking for a car, truck or SUV! Trust me on this. I'm a tough customer to please and I was Blown away by their service!!!!! More

Military Beware! ! This is the 2nd dealership I have dealt with in the last three 3 weeks that is just plain rude. I would take my business else where if I were you. ! This is the 2nd dealership I have dealt with in the last three 3 weeks that is just plain rude. I would take my business else where if I were you. I asked for numbers over the phone because the dealership is 2 hours from me. I was told that is not how they do business. So I locked in an appointment for noon on the 7th of May for a car that they had. They needed to see my trade to give me an honest number, which is all fine and dandy. But I told the salesman that I was reluctant to drive 2 hours to the dealership because what if a deal couldn’t be made, and then I have the drive 2 more hours home, and put unnecessary miles on my car for nothing. Well guess what happened I ended up driving 4 hours for nothing for them to not even look at my car. Even when I insisted look at it so that if something becomes available we have that part of the deal complete. They refused to so I got up and left with nothing to show for it even though I was told we would make this happen. On top of this they sold the car I was coming down for before I even got down there. I believe this was the scheme all along because when we got there the salesman was trying to up sell us to a Volvo. I was also told the sales manager told my salesman man to not waste his time on my deal because I was reluctant on the drive down. Every military member knows that your time is precious, I could have spent the wasted time with my kids at home instead I wasted an unprofessional joke of a dealership. Again don’t waste your time on their mark ups, rudeness, and egotistical attitudes. More