Gunther Volkswagen Volvo Cars Delray

I had such a great experience at this dealership! They were professional and courteous. They got me everything I was looking for and more! I will definitely recommend them and I will most certainly be bac were professional and courteous. They got me everything I was looking for and more! I will definitely recommend them and I will most certainly be back! More

Very very expensive. Not sure they really did the diagnostic testing they claim they did or just relied on the warning light. Dominick offered good service and follow up. Just not comfortable that wh diagnostic testing they claim they did or just relied on the warning light. Dominick offered good service and follow up. Just not comfortable that what i paid for was worth the $500. Seemed ripped off. Will not be returning More

Great Experience working with David F. Very responsive and made the process a breeze! Would definitely recommend to friends and family. Hassle free buying experience is the new norm! and made the process a breeze! Would definitely recommend to friends and family. Hassle free buying experience is the new norm! More

Very fast at selling TERRIBLE customer service I leased a Volvo XC90 from them a couple of months ago and was assured I didn't need their GPS system as the car would integrate fully with my Cell us I leased a Volvo XC90 from them a couple of months ago and was assured I didn't need their GPS system as the car would integrate fully with my Cell using Android Auto. I rely entirely on the GPS for my work and returned a few days after purchase as the GPS was un-usable. The Sales Manager Kenneth Dotti said he would install their GPS but never did so, nor did he return my many phone calls. I had to go into the office and find him!! He then told me they would cover most of the cost of the GPS and passed me to Christian (Ass' svc mgr) who was supposed to call me with an appointment date and cost of the system. Despite many left messages and calls he has also failed to call back or keep any of the promises made. I feel it is only by naming and shaming this crappy service that they may eventually resolve this urgent issue! More

Disappointed that when we purchased the leased vehicle we had we were charge the $350 lease fee and we had to pay other precertification fees. had we were charge the $350 lease fee and we had to pay other precertification fees. More

Beau was great and a pleasure to work with. Very helpful and had the car ready to go upon arrival. Would recommend to friends and family. and had the car ready to go upon arrival. Would recommend to friends and family. More

Horrible customer service! No call Friday that car was finished. Didn’t return my calls Saturday. Closed Sunday DIDNT LOCK CHILDS CARSEAT BACK INTO PLACE!!! finished. Didn’t return my calls Saturday. Closed Sunday DIDNT LOCK CHILDS CARSEAT BACK INTO PLACE!!! More

I had a long wait for an oil change lubrication and tire rotation on a date that I had made an appointment.. The service coordinator was a long and busy with multiple customers not allowing for personalize rotation on a date that I had made an appointment.. The service coordinator was a long and busy with multiple customers not allowing for personalize service. I was assuming the entire visit was included with Volvo‘s lease program annual oil change, but they charged for the tire rotation. More

Very pleasant and efficient service.Fast service for Very pleasant and efficient service. Fast service for recall and oil change. Follow up call as well. All in all a good experience. Will return. Very pleasant and efficient service. Fast service for recall and oil change. Follow up call as well. All in all a good experience. Will return. More

AWFUL SERVICE DEPARTMENT WINDOWS AND MIRRORS HAVE NOT WORKED SINCE THE DATE I TOOK POSSESSION OF THE XC60. WORST SERVICE DEPARTMENT IN MY EXPERIENCE OF OVER SIXTY YEARS. MA WINDOWS AND MIRRORS HAVE NOT WORKED SINCE THE DATE I TOOK POSSESSION OF THE XC60. WORST SERVICE DEPARTMENT IN MY EXPERIENCE OF OVER SIXTY YEARS. MAKING AN APPOINTMENT FOR REPAIRS IS MEANINGLESS, THEY MAY GET TO YOUR CAR IN 3-4 DAYS IF YOU ARE LUCKY. THEY RESISTED GIVING YOU A LOANER (FOR A CAR COSTING $60K) MOST EVERYTHING THEY TELL YOU IS ONLY ENOUGH TO GET YOU OFF THE PHONE(NOT THE TRUTH) THEY APPEAR TO BE RUNNING THE SERVICE DEPARTMENT ON A SHOESTRING. STILL DONT HAVE A FULLY WORKING VEHICLE AFTER 17 DAYS. (DANGEROUS!). STAY AWAY FROM GUNTHER VOLVO!! More