Gunther Volkswagen Volvo Cars Delray

They listened to me which is unique! Update not so happy now It is refreshing to go to a dealer as a woman and feel heard. It is also unique to not feel you are in a game versus a high ticket purchase. Chris was It is refreshing to go to a dealer as a woman and feel heard. It is also unique to not feel you are in a game versus a high ticket purchase. Chris was a pleasure to deal with as was everyone I met at the dealership. That was how I felt the day I got my car. Since the day after I thought they were going to resolve a factory paint issue and now see below. Update: January 14, 2019 - Have gotten nowhere with the dealership with a service issue for months. Even called my sales person who said who would always be there when I bought the car. Took my call and said he would get back to me or have someone call as he was with some customers. Had to go to another dealership and call Volvo corporate to even get someone to look at the car. Still having issues that stemmed from a factory paint issue repair that their service manager and another dealer's service person said never should have been allowed to leave the lot for selling.. Dealer has not returned a single phone call from me since the Monday after Thanksgiving. How is this even adequate customer service? General Manager, and a Gunther too, has not responded to me even once. More

Great experience Dick found me the car in the color combination I wanted when no other dealer seemed willing to try. The price was fair and the buying experience was e Dick found me the car in the color combination I wanted when no other dealer seemed willing to try. The price was fair and the buying experience was easy and quick. I also like that they had a tech support on site to teach me how to use the media system that I was unfamiliar with. I definitely recommend this dealer, even if it’s not the one that’s closest to you. More

Dominick was Great! Droped off my V90 for it's first required service, easy to make an online appointment and Dominick was great, done when promised and cleaned to boot! Droped off my V90 for it's first required service, easy to make an online appointment and Dominick was great, done when promised and cleaned to boot! I love this car! so much better than my previous Jag! More

Disabled US Navy Veteran treated unfairly by Gunther VW gunther vw delray leased me an suv completely incompatible with my scooter mobility lift (because the sensor for adaptive cruise control cannot be cal gunther vw delray leased me an suv completely incompatible with my scooter mobility lift (because the sensor for adaptive cruise control cannot be calibrated properly with the lift - it lowers the rear and raises the front) they installed (the lift). now they refuse to take my suv back and trade for an suv i can actually use unless they deeply discount my 2018 atlas se `- leased only 2 weeks ago & charge me top $$$ for a new 2019 atlas se, without the technology package they also refuse to unwind the deal and give me back my subaru i desperatly need cruise control also, my experience with their service dept has been mediocre at best. More

service I arrived on time, was greeted by my service man, he knew exactly why I was there, and offered me everything your waiting area had to offer. The mass I arrived on time, was greeted by my service man, he knew exactly why I was there, and offered me everything your waiting area had to offer. The massage was a nice touch! My car was ready in a timely fashion, washed, and I was on my way. The entire staff in service was courteous and friendly. More

Loyal customer! Dominick went over and above to repair convertible roof alignment. Can’t thank him enough for his customer service. Brought it in and had car back t Dominick went over and above to repair convertible roof alignment. Can’t thank him enough for his customer service. Brought it in and had car back the next day! More

Great experience, thank you Dominick. I am in Boca Raton, FL from Virginia and the navigation system on my XC-90 went bad; the GPS map had me in the ocean. Essentially, it was of no help. I am in Boca Raton, FL from Virginia and the navigation system on my XC-90 went bad; the GPS map had me in the ocean. Essentially, it was of no help. I called my VA dealer and they told me that there was nothing I could personally do to correct the software problem, that I had to get to a Volvo dealer for the software to be corrected. I immediately called Gunther, the closest Volvo dealer and was referred to Dominick Espada in the service department. I explained my issue to Dominick and he told me that he would get me in right away to make the necessary evaluation and repair. An hour later I was at the service center in Delray Beach. Two hours or so later, the software was fixed and a new motor mount was installed, all under warranty. GREAT service, friendly atmosphere and extremely personable people; this is the way all service departments should work. Thanks to Dominick I was on the road again, all within a few hours. Five Star experience for sure. More

Great Customer Service! Dominick is wonderful to work with! He is always so friendly and thorough and seems genuinely concerned about the safety and satisfaction of his custo Dominick is wonderful to work with! He is always so friendly and thorough and seems genuinely concerned about the safety and satisfaction of his customers. More

professional staff- Easy transaction, professional sales team and very helpful to have a product specialist on site to review computer system in the car. I recommend this Easy transaction, professional sales team and very helpful to have a product specialist on site to review computer system in the car. I recommend this dealership More

Dominick is the best. The service department is caring and efficient. I feel that they have my best interests when they service our cars. We are a Volvo family and wouldn’t The service department is caring and efficient. I feel that they have my best interests when they service our cars. We are a Volvo family and wouldn’t own or lease any other cars. More