Gunther Volkswagen Volvo of Coconut Creek

I went in to get the a/c repaired I went in the get my a/c repaired but after picking the car up I got a low battery charge warning. I tried to speak to someone all day the following I went in the get my a/c repaired but after picking the car up I got a low battery charge warning. I tried to speak to someone all day the following day and had no return call. I drove the car back to the dealership on my way home from work. Thanks to Alicia, they took a look right away. It ended up that they replaced the battery. I find it odd that the very same day the a/c was fixed that the battery went bad. It was the end of the day on Friday when all was fixed and no one really explained what had happened. I am happy that the warranty covered everything. More

SERVICE MANAGER HAD A BAD DAY! brought my 2019 volvo in for service to this location after having done business with them in the past. service thec was 15 mins late for the appointm brought my 2019 volvo in for service to this location after having done business with them in the past. service thec was 15 mins late for the appointment... of course I was 10 mins early...put my car in for service and I was aggressively told NO LOANER CARS unless its a warranty repair... I even mentioned to the service manager that i have rental reimbursement for $50 a day. after getting a real bitter feeling and the manager throwing out big names of the owner and the General manager, I headed the advise of the service manager to take my business "down the street" to Weston Volvo. HAPPY to say for me I called and made an appointment with Weston Volvo the second question they asked me "would you like a loaner car... I couldn't believe how i was talked down to at Gunther, and I will not be bringing any try to ruin your customers and try to put a smile on every persons face :) More

Best Volvo service I dropped my Volvo for the software update and was done quick and smooth. I love Gunther Coconut Creek and I recommend all my friends to come and visi I dropped my Volvo for the software update and was done quick and smooth. I love Gunther Coconut Creek and I recommend all my friends to come and visit this dealership More

nail in tire Immediately took care of nail that arrived in my tire from delivery. My sales rep and the company in general and shown me what great customer service Immediately took care of nail that arrived in my tire from delivery. My sales rep and the company in general and shown me what great customer service is so far! More

Amazing car Larson was amazing very helpfull and all the proses was very fast!! I will come back to buy my next car here for sure and tell everyone how good the e Larson was amazing very helpfull and all the proses was very fast!! I will come back to buy my next car here for sure and tell everyone how good the experience is at this dealer More

Amazing Service! I’ve known Larson over 12 years and he has always showed professionalism and excellent customer service. I am very satisfied with the service and my n I’ve known Larson over 12 years and he has always showed professionalism and excellent customer service. I am very satisfied with the service and my new car! More

2018 GTI Tony was fair and honest. The entire process was seamless and quick and and we walked out with exactly the car we wanted. Why go anywhere else?!? Tony was fair and honest. The entire process was seamless and quick and and we walked out with exactly the car we wanted. Why go anywhere else?!? More

Leasing with hanson Hanson was a very knowledgeable sales person who handled the lease like a professional.financing was very helpful in answering all our questions.beaut Hanson was a very knowledgeable sales person who handled the lease like a professional.financing was very helpful in answering all our questions.beautiful showroom full of vintage Volkswagens. More

David Butterly was excellent Everyone was attentive. Excellent assistance and customer service. Good follow up and keeping abreast of status of car. David Butterly was extremely h Everyone was attentive. Excellent assistance and customer service. Good follow up and keeping abreast of status of car. David Butterly was extremely helpful and fantastic! More

Efficient and prompt Service was done to my satisfaction. The dealership was responsive and heard my concerns. The waiting area was pristine and everyone was helpful. I wo Service was done to my satisfaction. The dealership was responsive and heard my concerns. The waiting area was pristine and everyone was helpful. I would recommend Gunther Volvo in Coconut Creek to anyone. More