Gunther Volkswagen Volvo of Coconut Creek

Superb customer service Stellar service, excellent experience and great waiting room with comfy sofas, complimentary beverages and even a cappuccino/espresso maker. David was Stellar service, excellent experience and great waiting room with comfy sofas, complimentary beverages and even a cappuccino/espresso maker. David was friendly and patient. Gunther Volvo is highly recommended! More

Amazing experience This is my second purchase at Gunther Volkswagen of Coconut Creek. I always work with Larson Ennai, because he is very professional, courteous, and ho This is my second purchase at Gunther Volkswagen of Coconut Creek. I always work with Larson Ennai, because he is very professional, courteous, and honest. He makes sure that all his clients are happy after such an important investment. More

Thanks Great job. Thanks for making it an easy experience trading in my old vw and getting into a new one. Always a pleasure using this dealer. Great job. Thanks for making it an easy experience trading in my old vw and getting into a new one. Always a pleasure using this dealer. More

Gunther Volvo Coconut Creek Jared was absolutely amazing from start to...well lets just say it is still going. I was so overwhelmed with all the features on my XC60 that he was s Jared was absolutely amazing from start to...well lets just say it is still going. I was so overwhelmed with all the features on my XC60 that he was so patient in explaining everything and making sure I understood it all...I have called him twice now and he was very helpful and once again answered all my questions...That is what I call customer service!! More

Volvo cx60 service appt. We showed up a little bit early for our appointment and they took us right in regardless. They communicated with us to keep us informed on the status We showed up a little bit early for our appointment and they took us right in regardless. They communicated with us to keep us informed on the status is our car. Our service rep Dave as very through and I highly recommend him. More

S90 Service Gunther Volvo service team is awesome. From the moment I arrived early to the time I picked up my spotless car they were professional, knowledgeable Gunther Volvo service team is awesome. From the moment I arrived early to the time I picked up my spotless car they were professional, knowledgeable and polite. More

Leased a new Tiguan Eduardo Esparza is very professional. We had an excellent leasing experience. I strongly recommend him due to his salesmanship and professionalism. Ve Eduardo Esparza is very professional. We had an excellent leasing experience. I strongly recommend him due to his salesmanship and professionalism. Very satisfied with his services. More

Gunther Volvo Excellent experience, Sergio is knowledgeable, eager to please but not pushy. New facility is a pleasant environment. I look forward to a long relat Excellent experience, Sergio is knowledgeable, eager to please but not pushy. New facility is a pleasant environment. I look forward to a long relationship with Gunther Volvo. More

A Sham Up until the paperwork is signed, the agent did have a fair knowledge of the car and was personable. However, this first visit ...to test drive and w Up until the paperwork is signed, the agent did have a fair knowledge of the car and was personable. However, this first visit ...to test drive and work a deal took 3 hours. A bit outrageous. We decided to purchase the vehicle...XC40 Inscription, which had to be transported from their sister store. After having the car for a couple of days, we realized that a couple of pieces were missing. (like the infamous hook in the glovebox) and was told we left our transponder in our trade vehicle. When I asked if he could drop these things in the mail, Sham responded...."I'll try" Calling again about it, he said it was going out that day. Although, when the Sales Manager was asked about it, he said it "sat on his desk for days" and was not there now, so it must have gone out. It is coming up on 4 weeks, and still nothing....and no response when messaging. In customer care, it is a general rule ..it is not how you start, but how you finish. The salesperson was interested in your needs until the paperwork was signed. Then completely dropped the ball, not even answering a message. While my first visit to the Service Department was very favorable, I would not go there to BUY a car in the future. More

Great Buying Experience! I was looking for a Volvo XC40 R-design in a specific color and after calling 12 Volvo stores in the Florida state I finally found it in the Cocunut C I was looking for a Volvo XC40 R-design in a specific color and after calling 12 Volvo stores in the Florida state I finally found it in the Cocunut Creek store. Hisham was so amazing and profesional. He was always available to answer questions and made the buying process easier. Even after you bought the car he still answers any question. They have excellent customer service!!! More