Gunther Volkswagen Volvo of Coconut Creek

Mis-diagnosed the problem I brought the vehicle in because it was making a loud humming sound when moving. They checked the tires, and "advised customer to allow the noise to I brought the vehicle in because it was making a loud humming sound when moving. They checked the tires, and "advised customer to allow the noise to worsen for further diagnosis." They did the 29 point inspection, washed the car and sent me on my way. The next day I took it to Tire Kingdom. They found that the left front wheel bearings were rusted. Replaced them and it is now as quiet as when new. More

Amazing Sales experience Sam Balkiss, our salesman, was incredible!!!! He was so attentive, funny and he helped guide us through the entire process from beginning to the end. Sam Balkiss, our salesman, was incredible!!!! He was so attentive, funny and he helped guide us through the entire process from beginning to the end. He made us feel like family and we couldn’t have gotten both cars for my sons without his help. This is is my 4th car from this dealer (1 Volvo June 2019, 2 VWs Today and another VW July 2010) The experience today was awesome and I look forward to coming back again and again. I almost forgot to mention his patience with me because I am one of those customers that explores all options and asks a lot of questions. I’ve been to this dealer a few times before but no one really took the time to find out what was holding me back. Sam did just that and because of that, was able to sell two cars to us instead of none. More

Amazing Service and People Everyone at Gunther Volkswagen of Coconut Creek was courteous, professional, and knowledgeable. Special thanks to our amazing salesman, Larson Ennai, Everyone at Gunther Volkswagen of Coconut Creek was courteous, professional, and knowledgeable. Special thanks to our amazing salesman, Larson Ennai, who made our business here extra fantastic. Robert Klein, general manager, ensured everything went as smoothly as possible and met all of my needs (as always). More

First Rate Gunther Volkswagen of Coconut Creek treated me fairly, & with complete honesty & straightforwardness. They did exactly what they said they'd do, exact Gunther Volkswagen of Coconut Creek treated me fairly, & with complete honesty & straightforwardness. They did exactly what they said they'd do, exactly the way they said they'd do it. They backed up what they said in their online ads. They gave me a good price for the car I bought & a good value for my trade-in. They continue to respond quickly to any communication, & to offer any help I need getting used to new car. I feel like they really care how I feel about my purchase, & they made the purchase process smooth & easy. I love my VW GTI & highly recommend Gunther Volkswagen of Coconut Creek! More

Service review Steve in service is so helpful he keep me informed it was fast and great service and I will recommend all my friends to take there VWs to Gunther Steve in service is so helpful he keep me informed it was fast and great service and I will recommend all my friends to take there VWs to Gunther More

Wouldn’t go out of my way to recommend I bought a pre owned Volvo, cash deal. The sales technique was extremely antiquated and geared for an uneducated consumer. I was told “cash is no lo I bought a pre owned Volvo, cash deal. The sales technique was extremely antiquated and geared for an uneducated consumer. I was told “cash is no longer king”, which literally made me laugh out loud. They lowered the price of the car the day after I had asked for that price and never let me know. I had found out by chance. I purchased the car, still pressuring me to finance and pay it off with cash, which was irritating as xxxx. I waited over an hour for the car to be “cleaned up” and it was delivered FILTHY. The steering wheel was so dirty I went right to Home Depot and purchased cleaner so I felt comfortable driving home. Even the salesman, who should have sent it back, said I owe you a detail. As if I would come back, lol. No thanks. My husband is looking for a Volvo now, but we will buy elsewhere. It wasn’t a horror story by any means, but it wasn’t good either. Too much competition out there to have this type of experience. More

Always a pleasure to do business here. Great general manager , nice place , multiple options. Larson always makes getting a new car an easy process reason why Im coming back for many y Great general manager , nice place , multiple options. Larson always makes getting a new car an easy process reason why Im coming back for many years . Thank you . More

Oil change The costumer service was excellent. The waiting time was kept to the minimum, and they kept me on the loop with the progress of the service. . I highl The costumer service was excellent. The waiting time was kept to the minimum, and they kept me on the loop with the progress of the service. . I highly recommend them More

Friendliness of all the workers great automobile Had no problems with this dealership pricing a bit high a great automobile it is my 2nd Volkswagen I ever owned will see in my next vw in 2022 Had no problems with this dealership pricing a bit high a great automobile it is my 2nd Volkswagen I ever owned will see in my next vw in 2022 More

Service Experience Larry, my preferred service representative, is always great! He is efficient, attentive, and reliable. I always recommend him to other VW owners, and Larry, my preferred service representative, is always great! He is efficient, attentive, and reliable. I always recommend him to other VW owners, and will continue to have my car serviced at this dealership because of Larry. More