Gunther Volkswagen Volvo of Coconut Creek

Informative/ no push sales person Julian Martinez, had the right attitude, energy and exuberance while taking the time to show and explain the XC90 model. He anticipate my questions Julian Martinez, had the right attitude, energy and exuberance while taking the time to show and explain the XC90 model. He anticipate my questions and then some. A refreshing and enthusiastic experience in car buying. More

Extremely Poor Customer service I have an ongoing issue with my car -customer service has been unable to give a plausible explanation why they cannot fix this problem and have litera I have an ongoing issue with my car -customer service has been unable to give a plausible explanation why they cannot fix this problem and have literally close the case without a fix. I totally lost faith in Volvo; I visited the dealership on 4/1/19 and my faith in Volvo was somewhat restored ONLY after Pete took the time to explain the problem I am having with the car-even though the issue has not been resolved. Pete effectively demonstrated what customer service is all about. He is the definition of a true professional and is worthy of praise. Nuff respect to Pete. More

Very nice easy experience Everything was professional and David is very thorough and friendly. The only suggestion I have is to NOT have fake news CNN on the TV in the waiting Everything was professional and David is very thorough and friendly. The only suggestion I have is to NOT have fake news CNN on the TV in the waiting room. Otherwise all was good. More

Professional They worked with me and I got the service I wanted. Julian was professional and listened to our doubts and what we expected. Good service. They worked with me and I got the service I wanted. Julian was professional and listened to our doubts and what we expected. Good service. More

Superb Dealer experience My experience with service advisor Rennie Singh was outstanding. He was knowledgeable, professional and courteous but more importantly he took the tim My experience with service advisor Rennie Singh was outstanding. He was knowledgeable, professional and courteous but more importantly he took the time and energy to take care of an issue that was unexpected. In short, he did his job and did it well. As one would expect, the work performed by the service techs was done correctly but to a customer the service advisor is the "face" of the dealership. He or she is the individual that the customer interacts with and is the liaison between the public and the dealership. Under normal circumstance I would not write such a lengthy review but in an era of subpar customer service Rennie made my experience with Gunther Volvo exemplary. More

Great experience at Gunther. They honored the price we had negotiated prior to arriving and the process was quick. The dealership is one of the nicest I’ve been to. I at Gunther. They honored the price we had negotiated prior to arriving and the process was quick. The dealership is one of the nicest I’ve been to. I loved their little shop. More

friendly no pressure sales It was so relaxing when we first went in to just browse and the sales man who approached us was just so friendly and laid-back ; there was zero pressu It was so relaxing when we first went in to just browse and the sales man who approached us was just so friendly and laid-back ; there was zero pressure ; we weren’t even 100% sure we were ready to get a car. But after asking some good questions and getting the answers we liked it was a no brainer. overall a very friendly easy process, very very happy!! New Jetta RLine beautiful!! More

Love my new car My salesman, Jullian was great. He was so much more knowledgeable than the salesmen at Delray Gunther. He took the time to go over the types of vehic My salesman, Jullian was great. He was so much more knowledgeable than the salesmen at Delray Gunther. He took the time to go over the types of vehicles, packages and colors. The process of "buying the car" was very slow but it always is. More

Amazing!! Larson did amazing work great customer service, always attentive and very helpful! My go to his him or his brother. My family and I are loyal customer Larson did amazing work great customer service, always attentive and very helpful! My go to his him or his brother. My family and I are loyal customers to them. Always a pleasure More

Great customers service, Our salesman made every effort to make this deal possible for us. Thank you Larson for your patience and professionalism. A plea customers service, Our salesman made every effort to make this deal possible for us. Thank you Larson for your patience and professionalism. A pleasure doing business. More