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Gunther Volkswagen Volvo of Coconut Creek
Coconut Creek, FL
1,967 Reviews
Gunther Volkswagen Volvo of Coconut Creek has one of the most unique new car showrooms you will visit anywhere. If you love Volkswagens as much as we do you will enjoy our collection of classic Volkswagens on display. Our showroom, aside from having new cars is a Museum loaded with classic Volkswagens from the 40's, 50's and 60's. Our showroom is modern and a very comfortable place to spend time. Featuring a lounge, wifi, coffee bar and wide screen entertainment. We invite you to stop by to experience the Gunther difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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April 30, 2024
Jordan service mgr. was friendly and knowledgeable with my needs regarding my 60k mi. Car service. I really appreciate it and grateful for all you do…Have a nice day Jor was friendly and knowledgeable with my needs regarding my 60k mi. Car service. I really appreciate it and grateful for all you do…Have a nice day Jordan… More
by Richard Donayri
Employees Worked With
Jordan Krate..
April 29, 2024
Extremely disappointed in Tom Latesta of Gunther Volvo Coconut Creek. This is the second lease car that I have gotten from him at Volvo and it will be the last. We agreed a deal with him. I brought in Coconut Creek. This is the second lease car that I have gotten from him at Volvo and it will be the last. We agreed a deal with him. I brought in my car to be assessed, they took it for 30 minutes and he came back and said it was fine, we could go ahead with the deal at the price as agreed. Weeks later I got a bill from Volvo Car Financial Services to say that we owed $881.61 as two of the tires needed to be replaced. I would think that it's fairly obvious if the tires needed to be replaced and they could figure that out in the 30 minutes that they had my car to 'assess' it. I feel totally scammed, it is obvious to be that he wanted to do the deal and get his commission and didn't care what happened afterwards. He doesn't answer my calls when I call him. A lady called me a week later to do a survey on the sales process, I said actually I am not very happy at all. She quickly got off the phone and I haven't heard from her since despite her telling me should would have the manager call me, which he didn't. Obviously they want the good feedback but not the reality if it's not in their favor. My husband and I went to the dealership and spoke to John Falciglia, the Manager, Tom was not there. He said leave it with me for a few days and I'll get back to you. My husband then got a text a week later from Tom saying "I got you $400". The other sales guy who was there when we went back said he always checks the tires and points it out the the customer if they need to be replaced to avoid this, and that is what Tom should have done with us. We may have decided to go elsewhere or do something different had we been in possession of this information but Tom Latesta withheld it from us in order to make a sale. Beware! More
by redmonduna
Employees Worked With
Tom Latesta
March 23, 2024
Took my atlas for 20k miles agent lied to me that since it’s pre owned I have to pay everything. But I told him it’s under extended warranty he said no it’s pre owned. After service my car had started with it’s pre owned I have to pay everything. But I told him it’s under extended warranty he said no it’s pre owned. After service my car had started with problems of auto start stop check engine light and car stopping in middle of the road even after turning off auto start stop feature. When I called about it they told drive on your own risk we don’t have appointment till next Tuesday that was 5 days away. Person on call said I am not saying that just we won’t look at it till then we will not even entertain your issues. That is caused by our department service tech. You are on your own. THIS SERVICE DEPARTMENT IS FULL OF UNFAITHFUL Folks. I am reviewing and reaching out other folks who had same issue by this it’s just a regular occurrence from their part. They add their to earn money and that is what they will do. To make sure you keep bringing your vehicular in for some repairs day in and out and give them more money then you bought car for. More
by Gj09
Employees Worked With
Service Department Johan
