Gunther Volkswagen Volvo of Coconut Creek - Service Center

Superb Dealer experience My experience with service advisor Rennie Singh was outstanding. He was knowledgeable, professional and courteous but more importantly he took the tim My experience with service advisor Rennie Singh was outstanding. He was knowledgeable, professional and courteous but more importantly he took the time and energy to take care of an issue that was unexpected. In short, he did his job and did it well. As one would expect, the work performed by the service techs was done correctly but to a customer the service advisor is the "face" of the dealership. He or she is the individual that the customer interacts with and is the liaison between the public and the dealership. Under normal circumstance I would not write such a lengthy review but in an era of subpar customer service Rennie made my experience with Gunther Volvo exemplary. More

My Volvo Service My service representative Rennie Singh is excellent. He calls me and explains any issue before repair and is extremely knowledgeable. He gets the work My service representative Rennie Singh is excellent. He calls me and explains any issue before repair and is extremely knowledgeable. He gets the work done in a timely fashion and will help you out in anyway needed. I will purchase another car from Gunther Volvo because of Rennie More

Friendly, customer service oriented, quality experience Did our regular maintenance including a recall and all was completed in a timely manner, clean, and with quality. The customer service representative Did our regular maintenance including a recall and all was completed in a timely manner, clean, and with quality. The customer service representative Rennie is always courteous and knowledgable. The new facility made the overall experience even better. More

excellent service manager our service manager was great he explained all the work that was being done to my car and why it was important to have this work done our service manager was great he explained all the work that was being done to my car and why it was important to have this work done More

Excellent Customer Service Renny was great! He called me when it was done and explained what was wrong then kept my car for a few days as I was out of town and couldn’t pick uñ. Renny was great! He called me when it was done and explained what was wrong then kept my car for a few days as I was out of town and couldn’t pick uñ. More

Always an issue at this location Could not find my car for more than 1/2 an hour after I arrived and was called and told it was ready. When they finally found it returned it un washed Could not find my car for more than 1/2 an hour after I arrived and was called and told it was ready. When they finally found it returned it un washed. Repair done right for a change but always screw up something More

regular battery change. unexpected cost overruns. there was no follow up to my question about upgrade to the GPS system in spite of the promise made by my customer service rep. there was no follow up to my question about upgrade to the GPS system in spite of the promise made by my customer service rep. More

Great Experience from beginning to end David Butterly was nothing but a pleasure from beginning to end. If he sees this, I’d like to thank him and his family for serving! David Butterly was nothing but a pleasure from beginning to end. If he sees this, I’d like to thank him and his family for serving! More

Excellent service Received my first oil change/tire rotation with my new Volvo. Service took my car for a test drive and noticed a hiccup in the breaks and fixed it for Received my first oil change/tire rotation with my new Volvo. Service took my car for a test drive and noticed a hiccup in the breaks and fixed it for me. I hadn’t even noticed. They also took care of a recent recall that I forgot to ask about. Overall very pleased. More

Excellent Thank you David for always be so helpful and for the excellent customer service that you always provide. That is why I always go to you . Thank you!!! Thank you David for always be so helpful and for the excellent customer service that you always provide. That is why I always go to you . Thank you!!!!!!! More