If you are in the market for a brand new VW, this is a dealership you need to be at. We went to this dealership last Saturday. John Shorter welcomed us to the dealership. We explained to John the type of car we were looking for, he was knowledgeable and explained the safety features of the car in great detail. He was very professional and courteous. He did take his time to negotiate the deal for us but at the end of the day, we were satisfied with our deal and the numbers we expected to pay. Before this visit to this dealership, we visited a few other VW dealerships in the area but Gunther VW beats all of them when it comes to working with customer service.