
Gunther Volkswagen of Pompano Beach
Pompano Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Robert Perry is a great and honest salesman. The rest of the establishment is rotten. From the moment I walked in, I told them I had an appointment with Mr Perry and they were ignoring me and pa The rest of the establishment is rotten. From the moment I walked in, I told them I had an appointment with Mr Perry and they were ignoring me and passing me around to other people. Four times I said this and they just ignored me. They eventually had me in an office with a certain Rebecca Hussle who brought in a new sales person and they started off by trying to rip me off for the extended 2 year insurance. I knew it to be just $1500 and they told me it would $1995. I knew at that moment that something was wrong. I reached for my phone and called Mr Perry who managed to find me in the building. He supported me and helped me in closing out the buyout of my car. The finance manager, Anthony, was trying to upsell me on even more extra warranties which I do not need given the very low mileage on my car. When I said no he was extremely annoyed. When I was trying to read and understand the documents I was signing he was impatient and irritated. I asked him for proof of my extended 2 year warranty and it was a whole saga. Mr Robert Perry went and asked for it and I waited for another hour. By then I had been at the dealership for 4 hours and I left with the promise that it would be sent to me. It’s 4 days later and I still have not had the order I asked for. When I initially went to this establishment looking to purchase a car they were amazing. Apparently they changed ownership in January 2024 and they are now owned by a company called MORGAN. Most of the other sales staff that was there has all left. They are now nickle and diming you and don’t value service. They even charge you 3% to pay with a credit card which was never the case with the old ownership. This has been a huge decline is service and I won’t be back here unless Mr Perry still works here. More
The manager Gini was very nice and accommodating. Overall was good experience, however when I went to pick up my vehicle after a recap repaired I waited about 30 minutes to get my car, the receptioni Overall was good experience, however when I went to pick up my vehicle after a recap repaired I waited about 30 minutes to get my car, the receptionist didn't called my advisor until several minutes later. There was no respect for customer time. More
I recently purchased a 2025 Jetta Sports Package from Volkswagen, and I couldn't be happier with the experience! Roque was knowledgeable, professional, and genuinely passionate about the Volkswagen br Volkswagen, and I couldn't be happier with the experience! Roque was knowledgeable, professional, and genuinely passionate about the Volkswagen brand. He took the time to listen to me & answered all my questions, and presented me with options that fit my budget. What truly impressed me was his transparency and honesty throughout the entire process. He was upfront about the features, pricing, and any additional costs. There were no surprises or hidden fees, which made the buying experience stress-free and enjoyable. I've purchased several cars in the past, but this experience was by far the best. Roque is a true asset to the Volkswagen team, and I would highly recommend him to anyone looking for a new vehicle. Thank you for an exceptional car-buying experience! I love my new car ! Rating: 5/5 stars More
Loved working with Roque and Tony from Finance. They both helped and did their absolute best to help me leave with a deal I was happy with and the car I was happy with as well. They both helped and did their absolute best to help me leave with a deal I was happy with and the car I was happy with as well. More
The sales person was amazing. Victor answered all of our questions and was so patient with us we even bought the car although we just went to look! He really explained things and Victor answered all of our questions and was so patient with us we even bought the car although we just went to look! He really explained things and knew the vehicle in and out. The actual dealership is kind of old though and could use a refresh. While clean, it is definitely an old showroom and facilities. More
Salesman will be salesman. No regard for a budget. Sign here. They will put you in a car whether you can afford it or not. Once I got in the finance office I had to put more mo No regard for a budget. Sign here. They will put you in a car whether you can afford it or not. Once I got in the finance office I had to put more money down to get it to where I told the salesman I needed to be. I’m sure he thinks he got one over on me, but I just didn’t want to cuss him out. Proud of myself for not losing my cool on those guys. Someone else may have not had more money to put down and may have gotten into a deal that they truly could not afford. It’s not cool but I’m pretty sure that’s how all car dealers work. Best of luck. More
I purchased a new car with Rocky. The process was smooth and he was able to work with me to get the car that I wanted. He was very professional and made the car buying experience a gr The process was smooth and he was able to work with me to get the car that I wanted. He was very professional and made the car buying experience a great one. More