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Gunther Volvo Cars Coconut Creek

Coconut Creek, FL

4.5
439 Reviews

4350 N State Road 7

Coconut Creek, FL

33073

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439 Reviews of Gunther Volvo Cars Coconut Creek

September 24, 2018

Sergio the salesperson was awesome! Had a great experience. I used TrueCar and got the price I wanted. Sergio helped every step of the way to unlock all the different discounts (i.e. wor More

by rodrigo.mota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio de Udaeta
Sep 24, 2018 -

Gunther Volvo Cars Coconut Creek responded

Rodrigo, with the help of Sergio you were able to receive the discounts that were available to you and get the car at the price you wanted. Its great to hear that we were able to provide you with a fantastic experience and successful purchase.

September 24, 2018

Amazing service Had a leaking sunroof on my xc60. David Butterly Service advisor wrote up the work order’,explained the process and as promised car was returned on More

by SLADISA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Butterley, Yogi Gunther
Sep 26, 2018 -

Gunther Volvo Cars Coconut Creek responded

SLADISA11, that is exactly what we like to hear! It sounds like your service experience to fix your leaking sunroof couldn't have gone smoother. We are so happy that you had an amazing service visit and that you took the time to share it with others. Thank you very much!

September 20, 2018

Used vw He went out of his way to make sure I got the price I wanted. The best car buying experience I have had so far. More

by Mile56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mihai Sucalescu
Sep 21, 2018 -

Gunther Volvo Cars Coconut Creek responded

Mile, we are ecstatic to receive your review for Mihai and earn "the best car buying experience" you've had here with the Gunther Volvo Cars Coconut Creek team. Thank you for your 5-stars and writing about your purchase in your review.

September 02, 2018

Run away Went to lease a new 2019 XC60 and was told if I wanted certain features I would need to order one and put a deposit of $1000 down. Asked the sales guy More

by Gary
Friendliness
Recommend Dealer
No
Employees Worked With
Yogi Gunther, Sham Balkiss
Sep 06, 2018 -

Gunther Volvo Cars Coconut Creek responded

Gary, we can agree that you came into our dealership looking for an XC60 with specific features. You did request to receive last year's residuals and money factors so that you could get an estimate of what your lease payment may be if you decided to order the car. Please understand that although we are here to serve you and your needs as best as we can, you cannot expect us to endure the disrespect we received from you during your visit with Yogi. This is why you were asked to leave. As you were leaving, you made it very clear that you preferred Lexus and that Lexus was much better than our dealership. We always encourage our customer's to make decisions that they are comfortable with and feel is best for them. Although we couldn't come to terms with you during your visit, we are glad you were able to make a decision that was best for you in the end.

Sep 06, 2018 -

Gary responded

You completely ignored the thug approach by Yogi Gunther. My wife and daughter were there and saw heard every word so you obviously aren't getting the truth from Yogi. And you are absolutely wrong. We would have preferred the XC60 but yogi made our decision for us. When my S90 comes up for lease,I would go to another Volvo dealer and not Gunther!

August 17, 2018

Volvo S90 Visited numerous dealers from Miami to Coconut Creek and this dealer had the best attention to my needs and customer service. In addition, they follow More

by Gman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Martinez
Aug 20, 2018 -

Gunther Volvo Cars Coconut Creek responded

Gman, we appreciate hearing that you enjoyed your visit to our dealership and that we met all your needs in purchasing your Volvo S90. Thank you for leaving us your review and 5-star rating.

July 10, 2018

Beware Very poor service dept, they gave me a quote with a diagnostic charge, then fix my car half way and held me for random and wanted to charge me a secon More

by Rick
Recommend Dealer
No
Employees Worked With
David butterly and Patti
Jul 11, 2018 -

Gunther Volvo Cars Coconut Creek responded

Rick, I'm sorry to hear that your visit was not what you expected. After reading your review and feedback from your recent service visit we were able to contact management in order to further assist your situation. When your vehicle was brought in on a tow truck, our technician had found your battery completely dead and positioned backwards which had blown your fuses and cables. We were able to diagnose the issue, provide you with a quote and with your authorization to ultimately repair your vehicle to start and drive again. Your key was stuck in the ignition there would be an additional fee to remove the key and repair the ignition. When you refused to pay for the additional fee, you suggested that it should be fixed for free and then took further actions to taunt our employee and call the police. Once the police had arrived they deemed the situation as a civil matter and left the dealership. Once again, we do apologize that you were not happy with your recent visit but when you are ready we would love the opportunity to assist you and your vehicle needs in the future.

Aug 06, 2018 -

Rick responded

Let's be clear there is no future service , I'm sailing the piece of sh-t and getting a real car, like they say sorry is only good if followed by a correction, you only learn from your mistake by currecting them. My daddy always said learn by what they do not what they say!!! A lesson learned!!!

June 08, 2018

Great customer service experience! Mihai was fantastic! He helped me find the right car for my son. He was the most sincere and transparent salesman I've ever met. He gained my More

by Millie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in finance , Mihai Sucalescu
May 31, 2018

Great place for a car Mihai was absolutely an amazing person who made my car shopping experience nice for a change. I never look forward to having to buy a new car just bec More

by Ruben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mihai Sucalescu
May 28, 2018

Purchased a Jetta for my daughter Mihai was awesome to work with. He took his time and showed sincere interest in me finding the right car for my daughter. I highly recommend Mihai to More

by Jim N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mihai Sucalescu
May 25, 2018

Painless All of the staff was very friendly, Mihai was very helpful and very caring. You can tell that the staff is close with each other, it made for a very p More

by Jules42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewey, Lori , Mihai Sucalescu
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