Gupton Motors
Springfield, TN
Filter Reviews by Keyword
By Type
Showing 121 reviews
I have bought a totally of three cars from Gupton Motors. Each time I went with Walter as my salesman. He done a really good job. He was very fair and honest. I will be making my next vehicle purchase with Each time I went with Walter as my salesman. He done a really good job. He was very fair and honest. I will be making my next vehicle purchase with Gupton's for sure. They are very nice and honest people. I am enjoying my new car!!!!! More
Craig and staff are truely amazing. I did't think I was able to trade, but they worked it out. Good hardworking dependable folks who doesn'try to get one over on the customer. The best service departme was able to trade, but they worked it out. Good hardworking dependable folks who doesn'try to get one over on the customer. The best service department I have ever dealt with. I have been a repeat customer for years and will continue to be. More
The best service all around! Kemmy S (salesman) met me as I arrived, introduced himself, and gave his card to me & stated "here is my card, no pressure, just shop around, and let me know if you have any as I arrived, introduced himself, and gave his card to me & stated "here is my card, no pressure, just shop around, and let me know if you have any questions on a vehicle." 1 hr later , I was in the office with questions, then had a test drive, then on to the smooth operation of paperwork to buy a new truck. Everyone there was great, from first meeting Kemmy, to the manager, all the way to the finance office. I wished I could remember everyones name that made this experience a painless process. I had some special request with this new Ram truck and even requested it to be on a deadline because of rodeo's to go to & wanted to show off my new purchase!! Well needless to say, the Gupton Motors Team has made these request happen ahead of what I had asked for!! And trying to satisfy a girl about her truck is pretty tough!! OUTSTANDING GUPTON MOTOR TEAM!!!!!! KUDO'S!!!! Leisa Cotton ( Greenbrier,TN ). More
David Powell was very reasonable and professional. I give Gupton Motors an excellent rating based on my personal business dealing with David Specifically. I had been shopping for a Chevrolet crew cab and the Gupton Motors an excellent rating based on my personal business dealing with David Specifically. I had been shopping for a Chevrolet crew cab and the dealership had taken one in one trade. David let me take as long as I liked inspecting and test driving the vehicle. I was never pressured to make a purchase. More
This dealership was extremely professional, personable, and efficient making my first car buying experience wonderful. The salesman, Curtis, provided outstanding customer service by keeping me informed abo and efficient making my first car buying experience wonderful. The salesman, Curtis, provided outstanding customer service by keeping me informed about the availability and features of the 2010 Nissan Rogue I purchased as well as the status of my auto financing. I would recommend this dealership to anyone pote seeking a great value and awesome service! More
It was worth the drive from Nashville, TN to Springfield, TN to buy a car from Gupton Motors. David Powell was super friendly and very honest from start to finish. We were excited and nervous about purchasin TN to buy a car from Gupton Motors. David Powell was super friendly and very honest from start to finish. We were excited and nervous about purchasing a new car for the first time, but David made the transaction go very smoothly and made us feel very comfortable about our purchase. If we were in the market for another car in the future, I would not hesitate going to Gupton Motors again. More
I drove 4 hours to purchase my vehicle and I from start to finish my experience could not have been any better. The sales associate was knowledgeable about the vehicle I purchased and had a pleasant attitu to finish my experience could not have been any better. The sales associate was knowledgeable about the vehicle I purchased and had a pleasant attitude. The pricing was one of the best parts about the overall experience and the staff was very friendly also. I rated this dealer great because of the overall experience was top notch and I would recommend this dealer in need of there services. More
I ordered a new truck 12-1-12 dealer told me up front should take about a month for factory to chage over year model then truck should be built. Dealer was very honest this u don`t see often.. then truck should take about a month for factory to chage over year model then truck should be built. Dealer was very honest this u don`t see often.. then truck was built 1-19-13 and shipped to storage for3 mos. dealer had to reorder truck because could not get good answer to why factory would not ship truck when second truck came in dealer did everything possible to make me happy THIS DEALER IS TOP NOTCH in my book when I buy another vehicle I will buy from them More
In late 2012, I had been in the market for a new Dodge Challenger SE for about 6 months but I could not find exactly the car I was looking for. I was on the net searching different dealers inventory and Challenger SE for about 6 months but I could not find exactly the car I was looking for. I was on the net searching different dealers inventory and visited Gupton Motors site. Their site included a "meet our staff" section where I fould Walter Lee. Walter and I had known each other from our previous careers and I had always known him to be an honest person that told you just how it was. If he said it was raining outside, you had better grab your umbrella. The next day I called Walter, told him what I was looking for. He wrote down my information and told me he thought they had just ordered the car I was looking for. He checked his facts, called me back a little later and a month later, I was driving my new car off their lot. The 1st time I drove to the dealership to sign the purchase order to insure I would get the car as soon as it came in, it was like I was seing an old neighbor that I hadn't talked to in years. Walter was the same good guy I had dealt with years ago and it all fit like a glove. I knew about what my trade should have been worth and I had an idea of what I should have been able to pay for the new car. There was none of this haggle back and forth crap either. This is what we can sell our car to you for and this is what we will aloow you for your trade. BOOM!! The deal was done and I couldn't have been more pleased with my experience and I'm hard headed, picky and I want what I want. If you don't believe me, just ask Phil and Jade in service cause I've kept the dealership busy doing aftermarket work to my car ever since I bought it. So far, they've ordered and installed a cold air induction kit, rear deck spoiler, door kick plates and most recently driving lights. All of which where original Mopar parts and have turned out PERFECT!!!! We also took my girlfriend's 2007 Charger SE in for it's 90,000 mile service just this weekend and they just about re-built her car in the 1 day they had it. What more can I say? I will absolutely continue my new relationship with Walter, Phil, Jade and the rest of the crew at Gupton Motors. More
This is the 5th or 6th vehicle I have purchased from Gupton's over the past 15 years. Even thought I now live in Indiana I still come back to Gupton because of their friendliness, honesty and quality. Gupton's over the past 15 years. Even thought I now live in Indiana I still come back to Gupton because of their friendliness, honesty and quality. More