
Gurley Leep Ford Lincoln
South Bend, IN

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Excellent customer service always! My husband and I were experiencing a water leak in our 2016 Escape. I called Brandy, who we purchased the car from less than three years ago. Brandy d My husband and I were experiencing a water leak in our 2016 Escape. I called Brandy, who we purchased the car from less than three years ago. Brandy did some investigating and then talked to service department and body shop. Barb in body shop was very thorough with all communication. In the end, Gurley Leep covered 100% of the cost of repairing the water leak for us. Best of all, the car is “tight” now as we had experienced another round of rain after getting the car back. My husband and I received excellent customer service and quality work on our car. Thank you to all those technicians who did the quality work behind the scene. More
Great experience No pressure,made sure all questions and concerns were taken care of. The time it took to complete the paper work and finish up was great. No pressure,made sure all questions and concerns were taken care of. The time it took to complete the paper work and finish up was great. More
Ford Transit Commercial Van I was very impressed with the service and no pressure salesmanship that i experienced there. The salesman was very helpful and friendly! The commercia I was very impressed with the service and no pressure salesmanship that i experienced there. The salesman was very helpful and friendly! The commercial van that i bought fits my needs perfectly! More
oil change the time it took for the oil change was a bit long, over 1 hour, but other than that the over all service was good the time it took for the oil change was a bit long, over 1 hour, but other than that the over all service was good More
Great service, great price wonderful salseman Bought MKX over the internet. Everything went flawless; Great dealership. What more is there to say? I had been in touch with six dealerships while lo Bought MKX over the internet. Everything went flawless; Great dealership. What more is there to say? I had been in touch with six dealerships while looking for the MKX and Gurley Leep won! More
time forr work to be completed the work was competed faster than promised and the personnel were very friendly and the waiting area was nice . I could not expect anything more. the work was competed faster than promised and the personnel were very friendly and the waiting area was nice . I could not expect anything more. More
The customer service and tech repair is AWESOME !! I didn't have an appointment; but they allowed me to leave my car. Everyone was very nice and helpful and the young lady who wrote up my repair order I didn't have an appointment; but they allowed me to leave my car. Everyone was very nice and helpful and the young lady who wrote up my repair order was very helpful and considerate. I have always received great service from GurleyLeep . Thank you much for your kindness and great service. God Bless !! More
In & Out First service of my 2018 Ford Explorer. Went super smooth. Was welcomed to service department and thanked when I left. The team made sure to ask if I First service of my 2018 Ford Explorer. Went super smooth. Was welcomed to service department and thanked when I left. The team made sure to ask if I had any questions or needed anything else before I left. GREAT Job Gurley Leep Ford Service! More
Long but good Mr. Culp gave us all the information we needed to make our decision about a lease buyout or a new lease. He had answers for all our questions and con Mr. Culp gave us all the information we needed to make our decision about a lease buyout or a new lease. He had answers for all our questions and concerns. He made the process easier than it could have been. More
on time Great service checked over more than I ask for. Great communication. Done on time. Friendly workers. Can’t ask for any better. Great price and on time Great service checked over more than I ask for. Great communication. Done on time. Friendly workers. Can’t ask for any better. Great price and on time More