
Gurley Leep Hyundai
Mishawaka, IN

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My 4 month old car with <6000 miles wouldn't start so it was towed to the closest Hyundai dealership-- Gurley Leep. When I called in the morning they said it started just fine for them and were checking it was towed to the closest Hyundai dealership-- Gurley Leep. When I called in the morning they said it started just fine for them and were checking closer to find the problem. I called back a few hours later and they said I fueled up with "bad" gas. They told me it was 10% alcohol and .73 density, which I later found out are completely normal. They supposedly cleaned the spark plugs and charged me almost $100. Because it was allegedly my fault, it wasn't covered by the warranty. I suspected something was going on so I took it to the mechanics that I've been going to for years and they agreed with me. I called Hyundai and they agreed-- plus it really was under warranty. I do not trust Gurley Leep at all. If you are looking for a dealership go to Goshen, they are fantastic. If you are looking for a mechanic, go to Zolman at the corner of Vaness and South Bend Ave. More
My experience with Roger Davis and Gurley Leep Honda could not have been better. I had taken a family friend along as this was going to be the first car I'd purchased since being widowed. Well, the deal could not have been better. I had taken a family friend along as this was going to be the first car I'd purchased since being widowed. Well, the dealership was great, and while it was fun to have a friend along to share the experience, I really didn't need any additional help from my friend. They walked me through everything and answered every question. I can not think of one thing they could have done to make the experience any better. I got a great price and Roger and his co workers exceeded my all of my expectations. More
I recieved a letter from the dealership to buy my vehicle. They offered to pay over market value for the vehicle. What a scam not only they didn't offer over fair market value, they didn't even to pa vehicle. They offered to pay over market value for the vehicle. What a scam not only they didn't offer over fair market value, they didn't even to pay trade value on my vehicle. The insults just keep coming. More
I have a 2002 VW Passat which I purchased new in 2001. At 53K the cv boots failed and I replaced, the cost $582. At 64K the water pump failed. VW refused financial assistance because the car was out of warra 53K the cv boots failed and I replaced, the cost $582. At 64K the water pump failed. VW refused financial assistance because the car was out of warranty, the cost for me was $982. At 73K the car dropped a exhaust valve which ruined the cylinder head and punched a hole in the piston. VW did come forward any offered $2200 to help me on the repair, my cost out of pocket $2000. I have bought my cars from Gurley-Leep VW and Honda, and my kids have purchased their cars from Gurley-Leep. Never again! I will never reccomend Gurley-Leep to anyone . More
i took my 03 tiburon in for an estimate on some squeaks and scraping noises. Michele filled out papers and didnt give me anything as a claim check.a day later icalled and got a 2500.00+ estimate.i declined and scraping noises. Michele filled out papers and didnt give me anything as a claim check.a day later icalled and got a 2500.00+ estimate.i declined the estimate, it was so over priced. i have done all types of auto work.. since i declined, they imposed a 99.98 diagnostic fee which had to be payed to get my car back. there was no mention of any diagnostic or estimate fee when we took the car in, no paper work given to me with this info., and NO signs or statements displayed anywhere at the dealer stating this fee. upon leaving i took my car to reputable service shop where 20.00 worth of work was performed on a bent brake rotor shield (skqueaks,noises) and the car runs fine now, and i have in writing the problems stated in the original estimate was invalid.. i since have stopped payment on the 99.98 check and i hope i hear from there lawyer. what a scam... More