
Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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They couldn't be better, Mike Ballard the BEST!!! Second RAM 1500 I have purchased here. Mike Ballard was very helpful and calming in a stressful buying time and letting go of my old truck. Mike even Second RAM 1500 I have purchased here. Mike Ballard was very helpful and calming in a stressful buying time and letting go of my old truck. Mike even had the guys help me move my stuff to new truck. What an awesome experience. And they love my Service dogs. The service department has been very nice and helpful too. I cannot say how helpful Mike Ballard was to make this a smooth transition.. Buying a new vehicle go see MIKE!!! Love my new Ram 1500, We also have a Jeep Renegade that my husband love. More
Trash Your employees are trash. I had a check in hand and you were not even willing to try. That's all I ask from a salesman is to try. No thanks to you tho Your employees are trash. I had a check in hand and you were not even willing to try. That's all I ask from a salesman is to try. No thanks to you though. You guys are the real mvp. For any salesman to say "you won't buy today though right" because you "think" I don't have money , you are crazy. Thanks for nothing and I will make sure military stays away from your corrupt dealership. More
Excellent! It was a terrific experience. Robert Fine was so helpful and patient with all our questions and requests. They all worked so hard to ensure we were It was a terrific experience. Robert Fine was so helpful and patient with all our questions and requests. They all worked so hard to ensure we were completely satisfied with our purchase. More
I was a happy camper I had low expectation on buying a second car. I told Rob Fine what I wanted to do and he relieved my worries about my trade-in. He was very professi I had low expectation on buying a second car. I told Rob Fine what I wanted to do and he relieved my worries about my trade-in. He was very profession about what we were going to do. He had to slow me down. I am 78 years young and told him about my bucket list , he smile and we got started. I was very happy with the test drive and more when I drove my car home. I hope this review gets back to him. Again, Thanks Rob. Sincerely, Edward Allen More
Love the Durango! Perfect family car. If this isn't the best SUV on the market, I don't know what it. Such a nice smooth, comfortable drive. Great value. Had such amazi Perfect family car. If this isn't the best SUV on the market, I don't know what it. Such a nice smooth, comfortable drive. Great value. Had such amazing customer service at this location as well. No matter what, they will help you find your dream car. 👌🏻 More
Stay away from this place Overall, they are nice people, but they do not care about you or service after the deal is done. I was sold a horrible car that had so many problems a Overall, they are nice people, but they do not care about you or service after the deal is done. I was sold a horrible car that had so many problems and was ridiculed when I came to talk to them about it. STAY AWAY! More
Eric and the whole team are fantastic! I couldn't have asked for better customer service.. They really went above and beyond to make sure I could afford the car I wanted. Sure, you're going I couldn't have asked for better customer service.. They really went above and beyond to make sure I could afford the car I wanted. Sure, you're going to pay extra for the extras (GAP, warranties, etc.) but they are worth it for the peace of mind. :) More
Purchase of 2016Jeep Grand Cherokee 75th anniversary Professional, good price of new vehicle, fair trade price. Have been to service department with older car, clean and great service. See Andrew Rios fo Professional, good price of new vehicle, fair trade price. Have been to service department with older car, clean and great service. See Andrew Rios for best sales service! More
Customer Service is Remarkable!!!!! On October 29, 2016, my wife and I had the pleasure of working with five star Sales Associate Rob Fine. From the moment we walked on the lot, Rob gave On October 29, 2016, my wife and I had the pleasure of working with five star Sales Associate Rob Fine. From the moment we walked on the lot, Rob gave us his undivided attention and assisted us in every aspect of finding an ideal car for our needs. We walked away with a great vehicle and we are enjoying it!!! Thanks Rob and continue to do what you do best.....serve people with a smile!! Oliver & Kia McLin By the way, this is the second vehicle we have purchased from Gurnee Dodge! More
I will never buy from anywhere else! The first time I purchased a car from this dealership I had horrible credit, just started a new job and literally had no idea what I was doing. Then, The first time I purchased a car from this dealership I had horrible credit, just started a new job and literally had no idea what I was doing. Then, I met Manny. Manny got me into a beautiful car and gave me an even better price. A year and a half later I was able to trade up to my dream car with no negative equity and an amazing interest rate. You should all go and see Manny when purchasing a vehicle. I never felt pressured or bullied and he is a dream to work with. More