Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Exceptional does not even cover it! We drove from MN on our way to MI. On our way out of the hotel parking lot at 6 am, our Grand Caravan started to sputter and we couldn't drive it. We We drove from MN on our way to MI. On our way out of the hotel parking lot at 6 am, our Grand Caravan started to sputter and we couldn't drive it. We tried for the highway realizing we wouldn't make it. We pulled into the parking lot and waited for the service department to open. Your Service Manager Doug is a true angel! The first thing he did was empathize that we were essentially stranded. We told him what was going on. He looked at us, said "calm down I am going to take care of you and get you on your way". And he did! He got us in first, and 1.5 hours later we were on our way to MI. Incredible. If this had happened at rush hour, in Chicago on the side of the road it would have been so bad. It was a ignition coil, and the maintenance tune up and clean out that we should have been taking care of over the last 10 years. This Grand Caravan has been the best vehicle we have ever bought. I am so sad they they are not being made anymore. Doug is a such a FABULOUS guy. We are still amazed at what he did for us. Doug's attention to us as PEOPLE is something all service managers should aspire to. He is the biggest asset you have in your dealership. He literally saved us that day. People like Doug are few and far between and you are lucky to have him representing your company. As a business owner myself, it's almost impossible to find people who care so much about your customers and your business and do their best. Doug could not have don't anything else to help us that day. What a great person. More
Just bought my 4TH car from Gurnee CDJR. The sales Dept. is the Best in the Lake County Area. Had a small issue with my 2023 Dodge and Doug in service was Very helpful with my problem. Car The sales Dept. is the Best in the Lake County Area. Had a small issue with my 2023 Dodge and Doug in service was Very helpful with my problem. Car was fixed fast and I'm very happy with the Tech that did the work. AA++ ALL THE WAY!! More
Just bought my 3rd car from Gurnee CDJR, it is a bit of a drive past my local CDJR dealers but well worth it. Always a big selection of new and used cars but best of all, upfront pricing, (which they honor) drive past my local CDJR dealers but well worth it. Always a big selection of new and used cars but best of all, upfront pricing, (which they honor) very fair and good trade in allowances. (others wont step up) I am a real customer, bought from Angel in the past, this time from his brother Santiago, both know the product well. Honestly make a point of checking them out, I think you will be pleased. Last purchase 2022 Chrysler 300s, couldn't be happier. More
Norberto was very helpful! Didn’t have an appt but my car needed an urgent oil change and he got me in and out. thank you for having people like him working there! Didn’t have an appt but my car needed an urgent oil change and he got me in and out. thank you for having people like him working there! More



