Gurnee Chrysler Jeep Dodge Ram

Outstanding service-Satisfied customer Troy worked patiently and professionally with my wife. Not knowing what she was interested in, Troy took time to show her each style vehicle, sometime Troy worked patiently and professionally with my wife. Not knowing what she was interested in, Troy took time to show her each style vehicle, sometimes repeatedly as she went back and forth between vehicles. Troy made the process of buying a car both simple and enjoyable, while ensuring we received the deal "we" were looking for. Troy was pleasant and not pushy. Anyone using this dealership/sales person will no doubt leave as a satisfied customer. Thank you to Troy and the entire Gurnee team for a job well done. My wife loves her new Cherokee. More

Best Customer Service We had been searching for a work car for a while now, and we felt completely defeated. I had seen the place online and was originally not planning to We had been searching for a work car for a while now, and we felt completely defeated. I had seen the place online and was originally not planning to visit. But we were convinced by pervious buyers do drive by. We walked in not excepting much but we were completely shocked. The employees were very friendly. We left the first day empty-handed considering buying the car. The employee did not pressure us to buy the car nor obligated us to purchase it that day. We returned the following day to make a final desicion on the car, and it was a keeper. I am very happy with the purchase and we are defiantly recommending this Employee and Dealership. More

Great customer service, great deals! I was searching for a new jeep Cherokee and had been searching for quite some time. I had an idea of what trim and option level I wanted, and had esti I was searching for a new jeep Cherokee and had been searching for quite some time. I had an idea of what trim and option level I wanted, and had estimates from other dealerships. This dealership was able to make me a better deal with more options. The staff were very nice,helpful, and knowledgable, and they were not pushy. I felt comfortable and heard, and in the end I was offered a great deal. I am very pleased and would recommend this dealership. More

Completely satisfied! With car shopping, it's hard to decide whether your salesperson is trying to deceive you or not but as a first time car shopper (now owner!) I can hon With car shopping, it's hard to decide whether your salesperson is trying to deceive you or not but as a first time car shopper (now owner!) I can honestly say that I walked away from this dealership feeling good about my purchase and my experience! ERNESTO LOPEZ took his time explaining everything and he spoke with honesty! He was very personable too! Definitely would recommend! More

Very good experience Normally I do not buy the first car I see when shopping for a car. But dealing with Mike, who was a Very good salesman and Mitch, who was very up fr Normally I do not buy the first car I see when shopping for a car. But dealing with Mike, who was a Very good salesman and Mitch, who was very up front and straightforward when making the deal, made me feel confident about making the purchase. Both where knowledgeable and professional without being "typical" used car salesmen. I believe I received a good deal and hope to enjoy dealing with them in the future. More

"More than 5 Stars" An unforgettable, GREAT, experience! MIKE BALLARD is a true salesman that really cares. He takes care of customers in a very professional, one on on An unforgettable, GREAT, experience! MIKE BALLARD is a true salesman that really cares. He takes care of customers in a very professional, one on one manner. I felt very comfortable talking with him and trusted his recommendations. I did get an awesome deal :) that met my financial interest/convenience and he still got a good sale for the company he works for, "Chrysler should be proud of him". Not yet! :) not only is he an awesome salesman, the dealership itself is full of very dedicated and polite staff, a very strong team, Mike Horwitz, Ivan, ladies at cashier, maintenance team, car detailers, SME's (Subject matter experts) they all ROCK!. Thank you all for the great service. Hector Gonzalez U.S. Army Active More

Great Customer service My experience was very pleasant. I would recommend this dealership to all my friends and colleagues. Everything from financing to all the minute deta My experience was very pleasant. I would recommend this dealership to all my friends and colleagues. Everything from financing to all the minute details of the car was explained to me. Everyone there was very patient and friendly. More

Excellent Salesmanship experience Our Salesman (Denny Lentsch) gave us one of the most pleasant experiences I have ever experienced. He was very informative and just wonderful to work Our Salesman (Denny Lentsch) gave us one of the most pleasant experiences I have ever experienced. He was very informative and just wonderful to work with. More

Knowledgeable and friendly staff The guys there were knowledgeable and friendly. The process of actually purchasing did take a while, but I appreciated that a) they didn't run my cr The guys there were knowledgeable and friendly. The process of actually purchasing did take a while, but I appreciated that a) they didn't run my credit until the very end i.e., only once and no more than necessary which would decrease my score. b) they had real (metal) new plates to put on the car. Ernesto and Robbie did a good job of selling. Brian handled the financing and could explain all the charges. More

Excellent Purchasing experience Outstanding service for my purchase experience despite Justin having 2 other customers at the same time, Justin got me a great price on an excellent v Outstanding service for my purchase experience despite Justin having 2 other customers at the same time, Justin got me a great price on an excellent vehicle. This is my second purchase from this dealer, and the whole process was smooth. I couldn't be happier. More