
Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Gurnee Dodge won my business. They were not the first stop in our search for a new vehicle.. We were warmly greeted by Justin who would introduce us to the vehicle we were considering. Justin was knowle stop in our search for a new vehicle.. We were warmly greeted by Justin who would introduce us to the vehicle we were considering. Justin was knowledgeable and well versed on the differences between the various trim levels and did not push one trim over the other. Additionally, Justin knew how the vehicles worked and what we should expect relative to performance. This was a big difference between Gurnee Dodge and the other dealers we had visited. Mitch and Nick helped round out the experience. I have often found car buying to be a painful process that is filled with pressure tactics and theatrics. This was not the case at Gurnee Dodge. There was no pressure applied. The staff supplied the information we wanted and then some. We had open discussion concerning price without the usual "my manager will never sign off on that but I'll ask". I look forward to a long relationship with Gurnee Dodge. More
This was my first time personally buying a used vehicle and purchasing from this dealership, but my family has previously bought two Dodge vehicles from this dealership. I had the pleasure of dealing with and purchasing from this dealership, but my family has previously bought two Dodge vehicles from this dealership. I had the pleasure of dealing with Justin, who was excellent! He was very patient and friendly, and was able to get us everything we wanted. If this dealership has another vehicle I would consider buying I will definitely be coming back, and I will definitely ask for Justin again! More
It's great to see that there are many people that had good reviews. Unfortunately, I must have stumbled onto Mitch Horwitz when he was having a bad day. He was rude to me both in person and on the phone. good reviews. Unfortunately, I must have stumbled onto Mitch Horwitz when he was having a bad day. He was rude to me both in person and on the phone. Bryan from financing however was knowledgeable and professional. I would recommend shopping around.... More
Mitch And Gyle were Awesome. These Guy put the Hot in HotDog. The Deal we worked out on my new car was completed in less 2 hours and I was on my way home. Couldn't of asked for better service from the sa HotDog. The Deal we worked out on my new car was completed in less 2 hours and I was on my way home. Couldn't of asked for better service from the sales team on getting this done. More
I had a great experience. Mike was very friendly, and he helped me with the ins and outs of the deal. He made sure I knew how to work all of the features in the new car. I highly recommend this dealership. helped me with the ins and outs of the deal. He made sure I knew how to work all of the features in the new car. I highly recommend this dealership. More
Mitch and Troy were friendly and helpful, price was right and my wife loved the Dodge Grand Caravan. The experience will bring me back to hopefully purchase my new 300 after the first of the year! and my wife loved the Dodge Grand Caravan. The experience will bring me back to hopefully purchase my new 300 after the first of the year! More
Mitch and Mark were excellent in explaining to me what was available and in evaluating my trade in vehicle. Very straight forward with me, and Mitch suggested that I look into financing alternatives. I was available and in evaluating my trade in vehicle. Very straight forward with me, and Mitch suggested that I look into financing alternatives. I did, and I was very satisfied with the possibilities and agreed to finance my vehicle purchase through their connect with Wells Fargo Bank. The end result was great. I'm a happy camper. Thanks Mitch! Michael Lofstrom More
The service was excellent. They were very knowledgeable about the vehicles sold. I did not know what kind of car I wanted, but they helped me select a van based on my needs. I was very appreciative of thei about the vehicles sold. I did not know what kind of car I wanted, but they helped me select a van based on my needs. I was very appreciative of their knowledge and professionalism. More
We had a great experience at Gurnee Dodge. After looking at several used cars at several different dealerships, we found the best option and price at Gurnee Dodge. Great service overall. at several used cars at several different dealerships, we found the best option and price at Gurnee Dodge. Great service overall. More
I started viewing used Jeeps online with the help of Cassie, looking for a used Grand Cherokee to replace my 2001 Grand Cherokee. I spoke with Justin but there was nothing that fit my criteria so I tes Cassie, looking for a used Grand Cherokee to replace my 2001 Grand Cherokee. I spoke with Justin but there was nothing that fit my criteria so I test drove a used Wrangler that was reasonably priced, but It had more miles than I wanted. In the meantime I bought a used Grand Cherokee from another dealership, one which I would never visit again, so now I was looking for a used Wrangler. After checking from Bloomington to Milwaukee it seemed more reasonable to buy new. I saw a 2014 Wrangler Unlimited at a price I could accept so I stopped in on Veterans Day to take a look. Justin was very accommodating during a snowy blustery day as we test drove three Wranglers. All in all I felt I got a great deal, including a veteran discount and a fair trade in on my Jeep Liberty, plus a great rate from my credit union directly from the dealership. A couple days after the sale my wife needed to come in to complete the paperwork and we were warmly welcomed and offered incentive to return for services with both our Jeeps. It was the best car buying experience I have ever had. No game playing or haggling over this and that. More