Gurnee Chrysler Jeep Dodge Ram

Michael Ballard and the entire staff down to the porters, really made this a great experience and we were in and out in two hours from the time we test drove the car to the signing of the papers. There was really made this a great experience and we were in and out in two hours from the time we test drove the car to the signing of the papers. There was no back and forth, we received a fair price from the get go. This is our third card from Gurnee Dodge in the past 10 years and we enjoy working with the staff. This is why I recommend Gurnee Dodge More

My buying experience was 5 star.Manny thanks.He was my sales rep I delt with,was like I won the lottery of sales reps.great person.valuable asset to gurnee dodge.Rob was also a pleasure to deal with.He is sales rep I delt with,was like I won the lottery of sales reps.great person.valuable asset to gurnee dodge.Rob was also a pleasure to deal with.He is the road runner of paper work.Thanks Rob.Also thanks to everyone else I had contact with.It was a fun jeep buying afternoon.Thanks for making my dream become a reality.Best wishes to Gurnee Dodge.Sincerely.Rich Dalton..... More

We had a really great experience from start to finish at Gurnee Dodge. Mike took us to test drive both a Jeep Grand Cherokee and a Dodge Durango. It was the most beneficial test drive we've ever done. He Gurnee Dodge. Mike took us to test drive both a Jeep Grand Cherokee and a Dodge Durango. It was the most beneficial test drive we've ever done. He really encouraged us to try out the full potential of the car, demonstrating safety features, turn radius, braking capabilities and more. When we ultimately decided to move forward with a purchase, they were able to do it in record time to accommodate our schedule. They worked with us on the purchase price of the car, gave us an excellent trade-in offer and the rate was better than expected. At no point did we feel pressured into buying or signing up for a car payment we weren't comfortable with. They were honest and genuine, which we really appreciate. It was the best experience we've had at a dealership. We'll be needing another car in the next few months and Gurnee Dodge, and Mike, will be our first stop. More

They were honest and upfront. Will, Mike and Mitch went above and beyond. The process was smooth and very quick. I highly recommend Gurnee Dodge. Thanks very much guys. above and beyond. The process was smooth and very quick. I highly recommend Gurnee Dodge. Thanks very much guys. More

I had an excellent experience working with Manny. We talked via email for the first 24 hours and he made sure everything was ready to go for me when I arrived which is huge. I was in and out of the deal talked via email for the first 24 hours and he made sure everything was ready to go for me when I arrived which is huge. I was in and out of the dealership in 2.5 hours. All of the staff is friendly and when I made the deal and agreed to purchase the new car they announced it over the loud speaker that I had done so. A bunch of the team came over and shook my hand, which definitely was a different experience than I had ever had buying a car. I felt like we made a good deal, saved money, and left happy. I would definitely recommend this dealership and specifically Manny! More

Eric did an excellent job keeping me informed of what was available. I was pretty focused on what I was looking for and I was very happy with the service he and Gurnee Dodge provided. I am now a happy owne available. I was pretty focused on what I was looking for and I was very happy with the service he and Gurnee Dodge provided. I am now a happy owner of a new 300 and what a great car! More

Our experience with the Gurnee Dodge "Team" was very good. I had to show a lower rating on some of the criterias just because none of us are perfect! Overall my wife and I were very pleased with very good. I had to show a lower rating on some of the criterias just because none of us are perfect! Overall my wife and I were very pleased with any one we dealt with but most importantly Manny made us feel very welcome at the Dealership. More

Mitch went above and beyond to make sure that we were satisfied and that all of our problems were taken care of. My daughters car was bought as is with no warranty, but we encountered the same problem t satisfied and that all of our problems were taken care of. My daughters car was bought as is with no warranty, but we encountered the same problem twice in 3 months. Mitch helped us get through with the least amount of headache. More

After my purchase, I went back just a couple of days to have the front license plate installed as well as what appeared to be a missing clip from the overhead. I was in and out of there in about 30 minute have the front license plate installed as well as what appeared to be a missing clip from the overhead. I was in and out of there in about 30 minutes. They were very friendly and seemed very efficient in handling customers based on their needs. Based on this experience, I would not hesitate to bring my car again for regular service and maintenance. More

I was looking for a reliable car roughly in the $5000 range. The car selected was slightly above what I would have liked to have paid. However, the condition and quality car that was put into this car range. The car selected was slightly above what I would have liked to have paid. However, the condition and quality car that was put into this car far surpassed others that were more affordable. The excellent service and politeness of our sales person and other associates made returning to the dealership significantly more desirable than other lots I have been to. More