Gurnee Chrysler Jeep Dodge Ram

Mitch went above and beyond to make sure that we were satisfied and that all of our problems were taken care of. My daughters car was bought as is with no warranty, but we encountered the same problem t satisfied and that all of our problems were taken care of. My daughters car was bought as is with no warranty, but we encountered the same problem twice in 3 months. Mitch helped us get through with the least amount of headache. More

After my purchase, I went back just a couple of days to have the front license plate installed as well as what appeared to be a missing clip from the overhead. I was in and out of there in about 30 minute have the front license plate installed as well as what appeared to be a missing clip from the overhead. I was in and out of there in about 30 minutes. They were very friendly and seemed very efficient in handling customers based on their needs. Based on this experience, I would not hesitate to bring my car again for regular service and maintenance. More

The salesmen are very seasoned and friendly. I took a vehicle that my wife and I had seen the previous weekend for a test drive--I loved it. The sticker price was more than $8K above what we had set ou vehicle that my wife and I had seen the previous weekend for a test drive--I loved it. The sticker price was more than $8K above what we had set ourselves for our budget. The salesmen were very excited to find out that my credit was spotless, so when I went back to the dealership, they had placed the owner's manual and key fobs ready to go as if I were to going to buy that night. I told them that I had to wait until I talked to my wife. The next day, I stopped by and made an offer, which was declined. I told Mitch that he could call me later if he wanted to reconsidered. It wasn't until the following day (Saturday) at 9am that the dealership called back. I was almost ready to leave the house--on my way to other dealerships. We stopped later that afternoon. They had forgotten to add the additional $700 for the customized tint job, so they dropped the price an additional $600 (technically $1300 if you include the tint), so in the end, we felt it was fair. After we agreed on the price, the financing went very smoothly. As I mentioned previously, my credit is spotless (above 800) so I was able to qualify for an even better rate than they promised--originally 2.5%, it went down to 2.3% More

I was looking for a reliable car roughly in the $5000 range. The car selected was slightly above what I would have liked to have paid. However, the condition and quality car that was put into this car range. The car selected was slightly above what I would have liked to have paid. However, the condition and quality car that was put into this car far surpassed others that were more affordable. The excellent service and politeness of our sales person and other associates made returning to the dealership significantly more desirable than other lots I have been to. More

We needed to find a good used truck or SUV for my husband, and all 3 of the people worked very hard in getting that done. We were surprised today, in a very happy way, when I went in to sign all husband, and all 3 of the people worked very hard in getting that done. We were surprised today, in a very happy way, when I went in to sign all the paperwork. We were given one payment amount yesterday, which would have been ok. But, when I got there, they were able to let me know that the payment would be much lower than they originally told us. We are extremely satisfied with our experience. If we decide that we need to purchase another vehicle, we will definately go back to Gurnee Dodge, Chrysler, Jeep. More

my wife an i went to buy a car at gurnee dodge and thought it was going to be a difficult process but it wasnt we met mitch horwitz and justin milem they both were very helpful and professional we got thought it was going to be a difficult process but it wasnt we met mitch horwitz and justin milem they both were very helpful and professional we got the new car we wanted at a very good price and drove away happy thanks to mitch and justin More

mark introd himself and we started dealing and wound up at what they would give on trade as they rest is history. we finished and i bought the car.thanks for the really good exp. bill. at what they would give on trade as they rest is history. we finished and i bought the car.thanks for the really good exp. bill. More

jessie was vary helpfull with are needs and qustions about the truck.he made us fill vary comfortable about are purchase.thanks so much gurnee dodge and jessie fisher,thanks alot tabby,morgan,direll,dev about the truck.he made us fill vary comfortable about are purchase.thanks so much gurnee dodge and jessie fisher,thanks alot tabby,morgan,direll,devyn More

I was very satisfied with the service that I received at the Dodge dealership. I visited three other dealerships looking for great customer service and I didn't find it until I visited them. The salespers the Dodge dealership. I visited three other dealerships looking for great customer service and I didn't find it until I visited them. The salesperson was not pushy and I got the truck that I wanted without feeling pushed into a sale. More