Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 653 reviews
They did nothing for me. I took it in with a problem and said that my "great warrenty" they give with all their cars would not provide it. They gave some stupid reason and made me feel stupid. He talked to said that my "great warrenty" they give with all their cars would not provide it. They gave some stupid reason and made me feel stupid. He talked to me like I was an idiot and didn't respect me at all for being a women. He continued to talk down to me and only wanted to make a buck. I'm not giving them any of my money. More
My wife and I went to Gurnee Dodge because it was in our area.... The Biggest Mistake ever going there... We Purchase a Dodge charger SE and it did NOT have a spoiler so we ask if we could get one like we s area.... The Biggest Mistake ever going there... We Purchase a Dodge charger SE and it did NOT have a spoiler so we ask if we could get one like we seen on another Dodge charger Our sales guy said Yes.. So we Purchase The car this was July23 , 2008 Its NOW September14th and Our sales guy Jarred should be fired keeps telling us its on order....I would like to take the car back and cancel the deal ... Never buy a car without ALL the options you want getting them is a Nightmare.... More
My son ,Jeremy Blanchard, had to have an engine replaced because it locked up after an oil change. The service mgr told me that they could not determine what caused this problem while a tech named Michael a because it locked up after an oil change. The service mgr told me that they could not determine what caused this problem while a tech named Michael apparently told the insurance company for Fast Lane Lube Masters that it was caused by a lack of maintenance. Is the tech smarter than the boss? Also the transmission had problems when he picked the vehicle up that was not there prior to the engine swap. This was later found to be from shoddy tech work when changing out the engine. The lawyers will be straightening out these issues now. PS. It will be the last Dodge anyone in my family owns if this doesn't get resolved fairly. More



