Gurnee Volkswagen

First visit Took my car in for an airbag recall, very professional and courteous service manager. Gave me a great recommendation for a body shop. Quickly took ca Took my car in for an airbag recall, very professional and courteous service manager. Gave me a great recommendation for a body shop. Quickly took care of recall as I waited. More

AdBlue & no heat. Adblue low. Thought it had been topped off at last oil change. Topped off & working fine. Heater core went out...being fixed on Tuesday. Got right in. Adblue low. Thought it had been topped off at last oil change. Topped off & working fine. Heater core went out...being fixed on Tuesday. Got right in. More

Excellent customer service The mechanics working here are top notch. They tell you exactly what needs to be fixed and don’t try to up sell you on frivolous items. The mechanics working here are top notch. They tell you exactly what needs to be fixed and don’t try to up sell you on frivolous items. More

Service was exceptional. Service department got me in the same day. Very professional and friendly service. Justin, who took care of me was an absolute pleasure to work with. Service department got me in the same day. Very professional and friendly service. Justin, who took care of me was an absolute pleasure to work with. More

A+++++ This company has very good service. Their place is very quick, clean, and affordable. I recommend this company to everyone that needs a new or used ca This company has very good service. Their place is very quick, clean, and affordable. I recommend this company to everyone that needs a new or used car. More

Amazing service Attention to detail. They keep there word on when the work will be done. Very knowledge and easy to work with. I will Definitely be going back Attention to detail. They keep there word on when the work will be done. Very knowledge and easy to work with. I will Definitely be going back More

I was treated very well at this VW dealership when I came in Angel greeted me today and got my VW Tiguan in and out of the service area in a fairly short time. She provided excellent customer service. My issue w Angel greeted me today and got my VW Tiguan in and out of the service area in a fairly short time. She provided excellent customer service. My issue with an emergency light was addressed, as well as my concerns about the fluid levels and tire pressure. Overall I was very satisfied and I will highly recommend the Gurnee Volkswagen facility for any repairs or purchases. More

Matt is the best If you're looking to buy a VW Matt is your guy. Very knowledgeable about product and he got me an aggressive price on my Jetta. Will be buying from hi If you're looking to buy a VW Matt is your guy. Very knowledgeable about product and he got me an aggressive price on my Jetta. Will be buying from him again down the road More

Great experience with repair Thanks again to Gurnee VW! This is my 3rd time for bringing in my 2009 jetta tdi for a major service and have been VERY happy everytime. I have worked Thanks again to Gurnee VW! This is my 3rd time for bringing in my 2009 jetta tdi for a major service and have been VERY happy everytime. I have worked with Angel everytime and she is the best! I will only bring my car here for service and will be a vw driver forever not only for there excellent cars but also for their great customer service! Very happy customer, THANK YOU AGAIN GURNEE VW!!! More

Best car buying experience ever From the initial phone contact through agreeing on final price, friendly, professional and honest service and care. On the test drive my salesperso From the initial phone contact through agreeing on final price, friendly, professional and honest service and care. On the test drive my salesperson informed me of enhanced features of vehicle that added to my satisfaction with my choice. More