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Gurnee Volkswagen

Gurnee, IL

3.9
1,174 Reviews
Call Dealership (224) 637-1498

6301 W Grand Ave

Gurnee, IL

60031

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1,174 Reviews of Gurnee Volkswagen

December 28, 2022

AMAZING EXPERIENCE. I’ll be recommending this dealership and Ricardo to everyone. They worked a miracle for me. More

by mayah511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo angel
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Dec 28, 2022 -

Gurnee Volkswagen responded

Thank you for your very kind review, Mayah! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ricardo at Gurnee Volkswagen.

Helpful
December 24, 2022

I had a fast and friendly experience for being my first time at Gurnee Volkswagen. The technician found an issue that was quickly repaired while I waited for my car. More

by jsantiago13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix (Service advisor) and Adriana (Service Manager) , Amanda Raatz
Report | Print
Dec 26, 2022 -

Gurnee Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gurnee Volkswagen!

Helpful
December 20, 2022

They had the vehicle I wanted and the transaction went fairly smoothly. Cameron was very helpful. More

by SPECRACERX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Owen, Nebi Denic
Report | Print
Dec 21, 2022 -

Gurnee Volkswagen responded

Thanks for your feedback on your recent visit to Gurnee Volkswagen. It's great to hear that Cameron and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

Helpful
December 17, 2022

Everyone was nice and willing to work with us I am very happy I bought a Volkswagen with Sandy. More

by RAMZSANCHEZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi Negrau
Report | Print
Dec 18, 2022 -

Gurnee Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
December 17, 2022

Love how everyone work here ! They did everything what they can to get me in my new car! Thanks to Sandi thank to everyone More

by ALEKSANDRA.CHADIEV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Monaco, Chad Grivetti, Nebi Denic, Sandi Negrau
Report | Print
Dec 18, 2022 -

Gurnee Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
December 17, 2022

Service writer was very thoughtful inquiring About the previous visits to the dealership and experience remembered . More

by GETEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately not remembered
Report | Print
Dec 18, 2022 -

Gurnee Volkswagen responded

Thank you for choosing Gurnee Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
December 17, 2022

Great service and in a timely manner. Recommend taking to the dealer for repairs thank again More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 18, 2022 -

Gurnee Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 16, 2022

Staff were professional. They did not force purchase. There were not aggressive. The process was thorough and timely. They also delivered vehicle to my home. They were honest More

by anniepillow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hosmer Alfredo Gonzales Heidi Samos
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Dec 16, 2022 -

anniepillow responded

Thanks so much! Happy Holidays!

Helpful
December 16, 2022

Great buying experience with my first EV with Gurnee VW. Highly recommended to anyone looking for professional service. More

by Steveuhm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Owen
Report | Print
Dec 16, 2022 -

Gurnee Volkswagen responded

It's great to hear that you had such a positive experience, Steve. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gurnee Volkswagen!

Helpful
December 15, 2022

Great service and attention to costumer, work done in time and shuttle service to my Dr. Appointment and back while servicing my car. Thank you. More

by LEONEL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Dec 16, 2022 -

Gurnee Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
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