I have bought several cars in the past, but this was the best experience I have had so far. I would go back to this dealership before seeking out any other.
From the time I drove up to the time I left (that same day) with my new 2010 jetta Sports wagon, to this date I felt as if the staff was not just selling a car they were selling customer service.
The follow up has been incredible, Joe David Used Car Manager was more than fair on my trade in and has and is going the extra mile for any questions I may have.
Joseph Furrer Sales Associate, knowledge on the inside and outside of the car, not only sold me on the car but the dealership.
Before I went to Gurnee I took the opportunity to visit several Volswagen dealerships, Gurnee was superior to all others.
I am now a walking advertisment for Gurnee Volkswagen dealership !!!!!