Gus Machado Ford Inc

The service provided was exceptional. I am happy with my second purchase since it is my second time buying from this dealer. I am happy with my second purchase since it is my second time buying from this dealer. More

Always professional, ready to assist. Neatly attired, very proper and knowledgeable of the product/vehicle. My third Ford with you. Thank you Alex Baterra, you have always touched my li Neatly attired, very proper and knowledgeable of the product/vehicle. My third Ford with you. Thank you Alex Baterra, you have always touched my life in a very rewarding way! More

Kudos to Arnaldo in Sales and Mary in Financing for going off-road to make possible my lease end transition into a new car. They both guided and helped me to make the right decision. Needles to say that the off-road to make possible my lease end transition into a new car. They both guided and helped me to make the right decision. Needles to say that the rest of the team is very friendly and helpful and some of them were involved to make this purchase happen.. More

Agradezco mucho el buen servicio y atención de Arnaldo y Gilberto quienes me apoyaron y ayudaron en la transacción de la compra de un explorer el cual cubrió mis expectativas, gracias por su ayuda y profes Gilberto quienes me apoyaron y ayudaron en la transacción de la compra de un explorer el cual cubrió mis expectativas, gracias por su ayuda y profesionalidad More

Muy Buena atención al cliente, el chico que nos atendió Facilitó el trámite para la compra del auto. Me encantó el carro los recomiendo siempre, gracias Facilitó el trámite para la compra del auto. Me encantó el carro los recomiendo siempre, gracias More

I was looking for a top of the line for a 2022 F-150 Platinum. They avertized it for $78,180. Now this is a hard to find vehicle but not impossible. I inquired about it through the Autotrader. It was av Platinum. They avertized it for $78,180. Now this is a hard to find vehicle but not impossible. I inquired about it through the Autotrader. It was available because someone ordered it and chose not to pick it up. So Isreal calls me to see if I'd like it, of course I did. He calls me back with the price, taxes and fees included - $93,180. He added $10,000.00 because of the "rarity" of the truck. Shake Down! Thanks but no thanks. That same day, I bought my new 2022 F-150 Platinum from another dealer at the Original price. No wonder the place only has 2.5 stars. I'm surprised it's that high. I love my new truck. The hands free drive is like being a passenger in the driver's seat. More

The sales person was very professional and did everything right to make the sales experience perfect. He taught us how to use every feature. He gave us time to think about our purchase and never pressured du right to make the sales experience perfect. He taught us how to use every feature. He gave us time to think about our purchase and never pressured during the process. The financial person was also very professional and had a great sense of humor. More

Roberto is fantastic! Bought a Ford F 150 Shelby from this dealership and they handled everything perfectly. this dealership and they handled everything perfectly. More

I had to deal with the parts department of Gus Machado Ford. Sad to say that I had to order the part, and it would take 2 days and today ia a week I am waiting and I have not heard from the parts departme Ford. Sad to say that I had to order the part, and it would take 2 days and today ia a week I am waiting and I have not heard from the parts department or the guy that I placed the order with and it is now I 7 days and nothing has happened, so I bought the part at another dealership and they were very pleasant and I will have the belt tomorrow and I am very pleased the the salesman and the manager I will have nothing left with Gus Machado Ford, or anyone of their staff, really a HORRIBLE EXPERIENCE DEALING WITH THE STAFF of Gus Machado Ford. More

What a nightmare. My Ford entered for regular oil service and replacement of rear brakes (over $400 invoice) and got out with a problem in the front suspension. Later they charged me an additional $ 176 for and replacement of rear brakes (over $400 invoice) and got out with a problem in the front suspension. Later they charged me an additional $ 176 for a revision and provided a repair quote of $ 2,160. The problem? just alignment, because when they rotate the front tires modified the alignment. This dealer sooner o later will be out of business. Do not ever stop by Gus Machado. More