Guzik Motor Sales Inc

Just wrote a review regarding Guzik's service dept. I would like to take that review back. I was called back and apologized for the the confusion. They are looking into my Jeeps issue as we speak. S I would like to take that review back. I was called back and apologized for the the confusion. They are looking into my Jeeps issue as we speak. Sorry for the confusion. More

Problems with Service. When Chris is not in Service, his employees have no clue. My 2021 jeep was scheduled 1st thing today, they haven't even looked at it. Allen doesn't c When Chris is not in Service, his employees have no clue. My 2021 jeep was scheduled 1st thing today, they haven't even looked at it. Allen doesn't care. Just talk to Chris Monday. That was not the plan. Allen is just rude. More

Best Jeep by Charlie "G" I have been purchasing Jeeps from Dick, Todd and Mike for 30 years getting great service and sales. I can remember a few times i've had a problem and I have been purchasing Jeeps from Dick, Todd and Mike for 30 years getting great service and sales. I can remember a few times i've had a problem and it was repaired and I was on my way within 2 hours. ( An AMC Eagle Wagon transmission). No waiting around for a few days to have it repaired like most dealers people have told me about. There is no way I would ever purchase a vehicle from another dealer. After reading some of the reviews I find these people can't be dealing with this Dealership. Owners and sales people will work with you and give you the best deal they can and as for as service you couldn't have a better person than Chris along with a great crew, working to handle whatever problem you may have. Can't say enough for the years I have been traveling the 25 miles to get there. More

Very poor experience in the service department. We had a poor experience with our 2005 Jeep Grand Cherokee in their service department. We had previously taken it there with positive results (igniti We had a poor experience with our 2005 Jeep Grand Cherokee in their service department. We had previously taken it there with positive results (ignition recall handled well) but this was unfortunately different. The vehicle died overnight with a cigarette cell charger plugged in (no phone hooked up) and we figured that killed the battery. We jumped it and moved on. Next day, it was dead again. Tested the battery and it came back good so we replaced the alternator. It died again. Replaced the battery, it died again. Something was draining the battery overnight. When we first brought it to Chris, after explaining what had been done already, he said "Are you sure you didn't leave a light on?" and we were a bit insulted. Who replaces an alternator and battery but leaves a light on? No lights were left on and that question was ridiculous, given the circumstances. This was followed by other seemingly foolish possibilities like: back latch not closed hard enough or a CD in the stereo. These were each trips to the dealer and costs without solving the issue. It was determined that something was drawing power and as I understand it now, systems within the vehicle needed to be disconnected until the cause was found while testing the draw. After $500+ spent, they were not able to find or fix the issue. Guzik had previously told me they'd not be able to fix it without thousands of dollars and weeks. In 1.5 hours of labor Spencer Chrysler in Warren found it. Part + labor = $420. I would not recommend Guzik to anyone for service. Maybe their sales department is better but I won't try that out either. When you bring your vehicle to them, you trust them to be knowledgeable about the vehicle make they're affiliated with but I would not suggest trusting them to repair anything with any complexity at all. Oil change? Sure. Brakes? Probably. Power issue? NO! More

Best buying experience ever! I have recently concluded the best buying experience in 45 years of owning and operating automobiles! The entire staff Is polite, knowledgeable, and I have recently concluded the best buying experience in 45 years of owning and operating automobiles! The entire staff Is polite, knowledgeable, and welcoming! Thank you. More