HGreg Nissan Buena Park - Service Center

excellent service I was that at such short notice. I was able to bring my vehicle for a oil change.The service Advisor was nice and friendly, and even offer me a specia I was that at such short notice. I was able to bring my vehicle for a oil change.The service Advisor was nice and friendly, and even offer me a special. It was very generous of him Specially during the holiday season. Everyone was very attentive to me and family as we waited in the lobby, great customer service! . More

Poor service quality and over priced First of all, do not buy Nissan. I will not buy Nissan again in my life. I paid over $5000 for replace the transmission and more etc.. but having mo First of all, do not buy Nissan. I will not buy Nissan again in my life. I paid over $5000 for replace the transmission and more etc.. but having more new problems are pops up and service rep kept saying it is different problem causing this issue. It is typical type of bad garage's way of making more money.. Since they repair mine, more noises from the engine and some where... Can't trust their job quality and decided to go to different dealership since their job is guaranteed for one year at any dealership. Please stay away from this dealership.. More

Worst Nissan Dealership - DO NOT COME HERE! Lets get to the reason this place is just absolutely terrible. I get there today to drop off my car for an appointment. Meet my service advisor Jeffer Lets get to the reason this place is just absolutely terrible. I get there today to drop off my car for an appointment. Meet my service advisor Jefferey and let him know I am here for my appointment. I give him my name and looks me up and asks, "So what can I do for you"? Ok lets backup to this past Wed when I spent 20 or so minutes, noting everything online and describing all the symphony my car had and what services I was needing. I was hoping this would save me the hassle of having to explain everything I need done again. Guess I was wrong. I ask him, does my reservation not have everything I need since I filled it out all online? He says yea but still need to know what you need. Great.. So we move on and we get to the part where he is breaking down the services I will be paying for. He shows me a $130 dollar fee to look into my car and see what is causing a problem. I ask him why so much? He starts with "oh we have to plug it into the computer and then go from there. We will subtract that $130 from the repair price if you decide to fix it." So I ask him, what if the repair is less than $130? The greatest answer of all proceeds.. "Oh its never less than that.". I ask him to remove that charge because that is just unbelievable how they can just charge $130 just because. He begins to talk and attempt to make a smart remark about how the techs(which then he points right at Patrick) are people and unlike some people they work for a living. xxx! So this dolt automatically assumes that I do not work for a living? After pointing this out to him he remarks with " oh no I just assumed you were rich". This here people is the worst service advisor in the world. How this guy still has a job is unbelievable. For this guy alone this place is not worth spending your money here. More

I bought my Maxima seven years ago at Cerritos and have the pleasure of knowing Jeff, my service advisor, for about five years. When I found out he now works at Buena Park Nissan I followed him. He and his the pleasure of knowing Jeff, my service advisor, for about five years. When I found out he now works at Buena Park Nissan I followed him. He and his team are friendly, knowledgable, and perform great quality work. My car feels brand new every time I drive it off the lot. Thanks guys! More

Mechanical repair: a quick and correct diagnosis; a proper repair; delivered on time and at the original estimated cost. A great team who take a personal interest in you and your business. They are p proper repair; delivered on time and at the original estimated cost. A great team who take a personal interest in you and your business. They are professional, efficient, and courteous. I have been driving Nissans for over 30 years--This team is the best of the best. More

Brought in the car w/transmission problem and instantly they find the issued. Since the transmission is still under the warranty, they rent the car for me while it was repair and it was finished ahead of s they find the issued. Since the transmission is still under the warranty, they rent the car for me while it was repair and it was finished ahead of schedule. Very happy w/the result. More

My Sentra had an unusual fuel line issue that made it crank over for up to thirty seconds before starting. It required the replacement of an original part with a new part, but there was some gray area a crank over for up to thirty seconds before starting. It required the replacement of an original part with a new part, but there was some gray area as to who pays for the new part. I had three quotes at $485, $565, and $1200 from mechanics and other dealerships with service departments. Frank helped resolve for less than the $120 estimate. The dealership provided a rental car and fixed the problem in less than 24 hours and I am very grateful! More

I went in for an oil change and got a good deal for an oil change and a band replacement. Dave was extremely friendly. He is very approachable. As a girl, I don't know much about cars but he told me wh oil change and a band replacement. Dave was extremely friendly. He is very approachable. As a girl, I don't know much about cars but he told me what I should do as soon as possible and what could wait more months. I loved the way he explained everything. I've been to the Nissan in Huntington Beach, which is where I got my car, and it doesn't compare. Buena Park Nissan was a much more enjoyable experience. More

I have had the pleasure of working with Dave twice now since I purchased my car from this dealership earlier in the year. Both times he has gone out of his way to be friendly and accommodating. I have had since I purchased my car from this dealership earlier in the year. Both times he has gone out of his way to be friendly and accommodating. I have had my service concerns taken care of easily and in a timely fashion. That #1 rating given to Buena Park Nissan certainly has to do with employees like him. Thank you! More

Dave was very friendly over the phone when I called. Frank was the one I worked with at the dealership when I arrived. Frank helped me save some money which I am grateful for. He went the extra mile a Frank was the one I worked with at the dealership when I arrived. Frank helped me save some money which I am grateful for. He went the extra mile and called Nissan to see if they would cover the cost of my part, which they did. I only had to pay the labor which was much better than the quote I got around the corner of my house. Thanks for the help guys! More