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HGreg.com Doral

Doral, FL

3.9
1,922 Reviews

8505 NW 12th St

Doral, FL

33126

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Showing 1,922 reviews

February 11, 2024

It was a Great experience and easy process with no pressure.was denied in three other dealers and thought I going to have to buy in a buy here pay here and almost did but decided to go to Hgreg in Orl More

by william.ortiz4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gallego
Feb 12, 2024 -

HGreg.com Doral responded

William, we're so glad to know that you had a great experience at HGreg Doral and found the SUV you wanted. Thanks for giving us a chance! We'll pass your thanks on to Jose as well. Enjoy your new ride!

February 06, 2024

Excelente muy buena atención gracias Erick por tu paciencia eres.demasiado bueno atendiendo a los clientes 👍. More

by Tania27stf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Baiza
Feb 06, 2024 -

HGreg.com Doral responded

Tania, felicidades por su nuevo vehículo! Es fabuloso leer que tuvo una gran experiencia comprando con Erick en HGreg Doral - Nuestro equipo está aquí para siempre ayudarle. Esperamos que disfrute de sus nuevas millas!

February 05, 2024

Marco Marques was my salesman and his mannerism and willingness to make my dream come true was remarkable. My experience was absolutely incredible there the music, friendliness from the whole staff was More

by Alwaysworthit5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Arques, Eloy Arencibia, Alexander Lancara
Feb 05, 2024 -

Alwaysworthit5 responded

The best experience I've ever endured from auto salesmen over the years !!!

Feb 05, 2024 -

HGreg.com Doral responded

We're overjoyed to receive this kind of feedback! Thanks for taking the time to applaud Marco's expertise and for choosing HGreg Doral above the rest. Our team wishes you happy miles ahead - enjoy the ride in your new set of wheels!

January 09, 2024

The WORST car buying experience - EVER! I have bought NINETEEN vehicles in the past 40 years & this was the absolute WORST!! And I told them exactly that. First, I had to beg them, to s More

by renee_cpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sory
Jan 15, 2024 -

HGreg.com Doral responded

Renee, I'm truly sorry to hear about your experience. It's clear we fell short of providing the smooth and transparent car buying process that you and all our customers deserve. I'd like to discuss this further with you so we can better understand where things went wrong and how we might be able to make it right for you moving forward. Please reach out at your earliest convenience if possible. Ray Rodriguez - General Manager - (833) 331-0702

January 05, 2024

The worst of the worst. 2 days of phone calls to TRY to buy a car, not a single person answered the phone or returned my calls. Then I get a text from a complete MORON. St More

by ferrarifan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katherine Benitez
Jan 09, 2024 -

HGreg.com Doral responded

I'm really sorry to hear this feedback about your sales experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd like the opportunity to turn things around and learn how we can improve, so if you're willing, please get in touch with me directly so we can discuss further. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

January 03, 2024

They are not transparent with pricing. After a very long wait to discuss financing, the warrantee wasn't discussed nor itemized. It was added into the selling price. The same with GAP insu More

by brookbury2000
Recommend Dealer
Yes
Employees Worked With
Sales- Matthew, Finance- Iforget. He was from NJ originally.
Jan 04, 2024 -

HGreg.com Doral responded

I'm sorry for any confusion or inconvenience caused. Transparency is important to us, especially when it comes to pricing, and I'd like an opportunity to discuss this further and address any remaining concerns regarding warranties and GAP insurance. Please reach out when you have a moment. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

December 27, 2023

My experience was good and my salesman was helpfull in finding me a car that I liked More

by j_ hahn49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Ebanks
Dec 27, 2023 -

HGreg.com Doral responded

We're thrilled to hear you found a car that suits you at HGreg Doral! Thanks for trusting us with your business - enjoy the ride!

December 24, 2023

This place is huge. They had the truck that I was looking for and in my price range. They gave me exactly what I was expecting for my trade in. They were very responsive More

by wcstreet70
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel, Soryly, Miguel, Sadel Saez
Dec 26, 2023 -

HGreg.com Doral responded

We're glad to know you found the truck you were looking for at HGreg Doral and that our team was able to meet your expectations! We appreciate your recommendation and are here if there's anything else we can assist with in the future!

December 21, 2023

I still recommend this dealer, but in the end, very much like the others, not so much with their promise of "Hassle-free car buying." They keep adding hidden fees. More

by Bob Miami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Dec 21, 2023 -

HGreg.com Doral responded

Bob, I'm sorry to learn about your concerns regarding hidden fees. We aim for transparency in all our transactions, and it's disappointing if we fell short of that during your experience. Your feedback is important to us, and I'd like the opportunity to discuss this further with you directly. Please feel free to reach out at any time convenient for you. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

Dec 21, 2023 -

Bob Miami responded

Ray, I specifically requested to remove the "limited warranty interior-exterior," but the answer from the salesman was that it could not be done. I consider this extra a hidden extra not disclosed properly in the vehicle price. The other "upsells" at the time of closing and financing, like (1) Gap Insurance, (2) Remote Key Protection, and (3) Vehicle Investment Protection, added about 25% to the total purchase price where my election, and supposedly required by the finance company, but as any other dealer they were added without a clear and comprehensive list, like any other typical dealer.

December 19, 2023

What a phenomenal experience! Everything was smooth, easy, and comfortable, from walking in the door to driving away. Prices are fantastic! Being able to walk through the lot and More

by maryvjohns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Dec 19, 2023 -

HGreg.com Doral responded

Mary, we're delighted to know you had a phenomenal buying experience with Mauricio at HGreg Doral! We strive for smooth and comfortable transactions. Thank you so much for your recommendations - it means the world to us!