HGreg.com Tampa

H Greg states "At HGreg. com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase" and I let them know less than 24 hours af com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase" and I let them know less than 24 hours after purchasing the vehicle that it had a list of things that I noticed wrong with it. They had my car for almost a week and I got it back and it was still making the same noise as before and they are refusing to fix or do anything else about the noise continued to hear because according to them, they could only replicate it once "and then refuse to tell me even what is causing the noise other than repeatedly telling me that it's not a safety issue, but won't tell me what the grinding and creaking noise actually is. They refused to tell me why the statement on the website says " At HGreg.com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase" but now they are telling me that it's only referring to the safety of the vehicle, not if any repairs are needed that aren't safety related, which at this point I don't trust as their website also states that " All of our vehicles undergo a multi-point inspection and spend more than a week being reconditioned before becoming part of our inventory. Our cars may have a history, but they have nothing to hide." But yet I immediately became aware of a major issue less than 24 hours after purchasing the vehicle that turned out to be a bent axle. How does a car get a pass with a multipoint inspection and be reconditioned for over a week but a Bent axle was not discovered until I brought it to their attention, and I am not even a mechanic? That should have been discovered BEFORE I BOUGHT IT!! They're also refusing to wait for me to come in tomorrow to replicate the noise for them, only if I do it today before 5pm but I don't have the ability to do that due to not having a ride there because they have my vehicle. Do you realize that I was sold a vehicle with a bent axle that you failed to observe during your "multipoint inspection". ?!?! That means your judgement is impaired at best, non-existent at worst, which means a second opinion could be life saving, depending on what else you've missed. Do the right thing. Be better. Do better. More

They made me believe I was qualified I went up the explain could only be approved for a vehicle up to 15,000 the one they tried to get me with tax tag all that it would have been 19,000 so the guy Jay explain could only be approved for a vehicle up to 15,000 the one they tried to get me with tax tag all that it would have been 19,000 so the guy Jay asked me to give him a five star review right before they showed me they wasted three hours of time then tried charging 500 for tax tag and the 1200 for a random license fee I will never recommend them nor would I go back More

This Dealership is one to be AWARE of and AFRAID of . I had 2 cars from there and had to return both cars due to the fact that there was NO SAFETY RESTRAINT SYSTEMS in the car. Both the seat belt and the I had 2 cars from there and had to return both cars due to the fact that there was NO SAFETY RESTRAINT SYSTEMS in the car. Both the seat belt and the Air bag WHERE TAMPERED WITH and they wired around the seatblets so no lights would go on.THE airbags where not working and even one car had an airbag that did not belong in that car and was so old it had rust on the connections. and it was from a Junk yard. Nothing showed on the carfax with one car about airbags. ANY CAR YOU BUY THATS BEEN IN AN ACCIDENT BEWARE!! Salesman told me if it was in an accident you DONT WANT IT.. They then Screwed me out of 3,900 by making me trade in a car what was suppose to be unwound... This car should of never came into play if unwounded and making me trade in thier screw ups , well. Watch for the Local TV station interview...ABC More

Unfortunately I purchased a vehicle here because I was drawn in by their promise of no underhanded dealings after having had a bad experience at another dealership. They go so far as to sit you down when drawn in by their promise of no underhanded dealings after having had a bad experience at another dealership. They go so far as to sit you down when you first walk in and go over their company's policy of not adding hidden fees or costs when you sign the final papers. I was incredibly surprised upon going to complete my first loan payment to find that this had not been the case. They committed borderline, if not outright fraud by nearly doubling the agreed upon car loan price in order to pay for added warranties. I was not told by the sales person at the time that they had increased my loan amount in order to pay for these and the final loan he told me I was approved for was only given in the monthly amount in order to hide the fact that the total had been increased. After being assured that I was given the final price before signing the papers, of course I did not question when I was told to initial and sign the paperwork. Fortunately I've spotted this mistake within the 60 day time frame to get some (but not all) of these warranties refunded. However, I'm still left with an inflated monthly car loan payment, as the final amount I'm paying added $10,000 to the initial car price. The car is not worth what I'm paying for it and I was thoroughly scammed by this place. I highly recommend purchasing from a more reputable source such as CarRite, CarMax, or Carvana. I have already sent in my request for warranty refunds to the accounting manager Michelle as I was directed to do so by the general customer call line. If the paperwork is held up on their end in order to continue making money from the policies, I will be sure to update this review. More

NEGATIVE 100% - CON DEALERSHIP - CROOKS - THEIVES - DISHONEST - DO NOT PURCHASE FROM THIS DEALER!!!! THEY CON OLD WOMEN. Don't fall into their trap like I did. Bought vehicle and when picked up wind DISHONEST - DO NOT PURCHASE FROM THIS DEALER!!!! THEY CON OLD WOMEN. Don't fall into their trap like I did. Bought vehicle and when picked up windows did not operate. Accepted vehicle with their word it would be fixed and they had the part. Made several service appointments which were canceled and the salesman said he would pick up the vehicle to have it fixed and didn't. Phoned to reschedule always got an answering service, emailed numerous occasions, finally service stopped responding. Finally got a REAL person today on the phone, and told because its now past 30 days no service can be done. I'm an old woman with cancer and now have a vehicle that NO windows go up or down. Can't go through the bank, drive through or even to get some fresh air! More