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Haasz Automall of Dalton - Service Center

4.9

272 Lifetime Service Reviews

315 S Mill St, Dalton, Ohio 44618

272 Reviews of Haasz Automall of Dalton - Service Center

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November 10, 2018

"Oil change and check bright headlights "

- Trailhawk

Brent was very friendly and helpful with my oil change service. He also helped troubleshoot a small issue with the interior lights. Brent has great customer service and communication skills!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 11, 2018 -

Haasz Automall of Dalton responded

Thank you for the five-star review! We're so glad that you enjoyed working with Brent. He was happy to help you and take care of your vehicle's oil and lights. We look forward to serving you again in the future.

Helpful
November 09, 2018

"Very willing to work with"

- mark116

Jennifer has been such a huge help! She has gone way beyond what is expected and I cant thank her enough for what she has done!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Saunier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 10, 2018 -

Haasz Automall of Dalton responded

Thank you for the five-star review! We are so glad to hear that Jennifer went out of her way for you. Please let us know if we can do anything else for you!

Helpful
November 08, 2018

"Best Swrvice Team.... Dalton Haasz"

- Natalie HB

I cannot thank Jennifer Saunier enough. She always goes above and beyond. She’s wonderful to work with. Thanks for making service a pleasure rather a hastle.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Saunier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 08, 2018 -

Haasz Automall of Dalton responded

It was a pleasure working with you. We hope to see you again!

Helpful
November 08, 2018

"Great"

- BFranks

Brent takes care of his people and makes sure that he is looking at everything for the vehicle. Definitely recommend him to anyone that needs work done.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 08, 2018 -

Haasz Automall of Dalton responded

Thank you for sharing your experience! We hope to see you again for your next service!

Helpful
November 02, 2018

"All Smiles"

- Djb43232

The new facility looks great, with the amount of customers that come in and out. I believe Brent won’t forget a face. All around great guy with quick progress.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 03, 2018 -

Haasz Automall of Dalton responded

Thank you for the five-star review! It's great to know that you enjoyed working with Brent. He's always happy to help you! We appreciate the recommendation, and we look forward to serving you again in the future.

Helpful
October 30, 2018

"Service Center was Terrific!"

- Mrs. Dodge Owner

Jennifer did an outstanding job of making sure that we were satisfied in the Haasz Service Center. She went over and above to help on each occasion, addressing each specific issue we had on our truck. She was friendly, really listened to our concerns, and made sure they were all resolved to our satisfaction. We appreciate her customer-focused attitude very much!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Saunier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 31, 2018 -

Haasz Automall of Dalton responded

Thank you for taking the time to post a review! We're delighted that you were impressed by the customer service that you received from Jennifer. She's always happy to help you and take care of your truck. We appreciate your business, and we look forward to serving you again in the future.

Helpful
October 17, 2018

"Issue with repair"

- Bwion

Had an issue with a repair not being done to my satisfaction. After making an attempt to speak to a sales manager and not getting phone call returned, Paul made sure that it would be repaired correctly.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Baughman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Saunier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 19, 2018 -

Haasz Automall of Dalton responded

Thank you for taking the time to leave us a positive rating! We are happy to know that Paul was able to help make your experience with us great and we will make sure to share your kind words with him. We value your feedback and we hope that you will continue to visit us in the near future!

Helpful
October 16, 2018

"Great customer service"

- vitaminb12

Very happy with my 2017 Jeep Cherokee and Our salesman Rich Fernandez .The service department is by far the best I have encountered. He in the service department bends over backwards to ensure everything runs smoothly. Can't say enough about this dealership. I would recommend them to anyone.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Fernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Saunier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 17, 2018 -

Haasz Automall of Dalton responded

Thank you so much for the recommendation! We're glad that you enjoyed working with our team. We're always happy to help with any of your vehicle needs. We look forward to your next visit.

Helpful
October 15, 2018

"Service Advisor Jennifer Saunier"

- Bob

Jennifer is so helpful with any small details that I come up with. She is always willing to be accommodating and provide fast and thorough service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Saunier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 16, 2018 -

Haasz Automall of Dalton responded

Thank you for taking the time to leave us a positive review and rating, Bob! It is great to know that Jennifer was so helpful with all the details, accommodating, and provided fast and thorough service. We hope that you will continue to visit us in the future!

Helpful
October 13, 2018

"Great service!"

- Alash

Jennifer is awesome and such a pleasure to work with! Would recommend them to anyone! Always pleased with my service here! Fast friendly and very knowledgeable.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Saunier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 14, 2018 -

Haasz Automall of Dalton responded

Thank you for the recommendation! We're glad that you enjoyed your experience with Jennifer and our team. It was our pleasure to serve you. We hope to see you again for your future vehicle needs.

Helpful
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