Habberstad BMW
Huntington Station, NY
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I really don’t want to leave 2 stars but recently my service is done wrong, I changed the parts in April this year, and same issue happened, I was charged to fix it again, and I paid the loaner, also my service is done wrong, I changed the parts in April this year, and same issue happened, I was charged to fix it again, and I paid the loaner, also my service advisor didn’t tell me to have annual service to be done, I paid that last Oct, now the app reminds me to have it checked. I understand you try to save as much as you can to save the dealership. But I paid for it, and it’s only 2 weeks from the annual inspection! I would never go back to this dealership anymore, since there’s the other much closer to my home More
Exceptional Experience at Habberstad BMW of Huntington! I had a fantastic experience purchasing my vehicle here. Klever was incredibly easy to talk to, flexible with every aspect of the deal, and completel I had a fantastic experience purchasing my vehicle here. Klever was incredibly easy to talk to, flexible with every aspect of the deal, and completely honest about the vehicle’s condition. He supported me end-to-end, working seamlessly with his internal finance team. Klever managed all the pre-travel preparation perfectly before I drove up from Philadelphia, setting precise, accurate expectations regarding the car, pricing, availability, and delivery readiness. The entire staff was incredibly welcoming, and working with Rony in finance was a pleasure. He clearly walked me through every detail to ensure I was safeguarded with the best possible deal. This team truly reflects the core organization values of BMW. I deeply appreciate your outstanding customer service! More
Very friendly staff. Stephan is the advisor who keeps me updated with the car when I leave it for maintenance. Very knowledgeable and helpful. I have been servicing my c Stephan is the advisor who keeps me updated with the car when I leave it for maintenance. Very knowledgeable and helpful. I have been servicing my car at Habberstad BMW Huntington for more than 10 years. Thank you all the staff members at the service department and above all thanks to Stephan. More
Matthew Kelly is the best service advisor I have ever had. He is extremely knowledgeable, helpful and responsive. I bring several cars to him and he always takes the best care of me. He is just the best had. He is extremely knowledgeable, helpful and responsive. I bring several cars to him and he always takes the best care of me. He is just the best and should be rewarded accordingly! More
Bought a Certified Pre-Owned 2024 BMW iX here on 6/13/2026. The windshield had a visible crack in the driver's line of sight. Their own service records show they resin-repaired that crack before the 6/13/2026. The windshield had a visible crack in the driver's line of sight. Their own service records show they resin-repaired that crack before the sale - they knew about it - and still sold the car as BMW Certified with the glass marked 'Passed.' I followed up weekly for two months; they acknowledged the problem and did nothing. In August they kept my car for 16 days, gave me no loaner, and returned it with zero work done. The finance office was just as bad: roughly three hours of pressure that ended with $10,418.50 in add-ons - a $6,940 service contract whose 84-month term started from the car's 2023 in-service date (only about 50 of the 84 months were left when I signed), $2,328.50 tire-and-wheel, and $375 GAP - mostly duplicating coverage the car already had. I've filed complaints with the NY Attorney General and the NYS DMV. If you're considering a 'certified' car here, ask what their inspection actually means. Buy somewhere else. More
