
Habberstad BMW
Huntington Station, NY
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Car in for service - called and told in addition to problem they found the front strut and bushings needed replacement. Cost was over $3K. Had work completed on original problem and would consider addi problem they found the front strut and bushings needed replacement. Cost was over $3K. Had work completed on original problem and would consider additional front end work at another time. Bought car in to another shop for a second opinion. Two mechanics checked the front end and said no work was necessary and the only thing needed was an alignment. By getting a second opinion saved unnecessary $3k expense. As a result, will only bring car to dealer for routine maintenance or recall work. Unable to trust any recommendations for necessary work. More
Car took over a week to be fixed. No loaner as promised, had to wait 2 days for one to be available and then was given a Nissan. When I went to pick it up, I felt it was self service No loaner as promised, had to wait 2 days for one to be available and then was given a Nissan. When I went to pick it up, I felt it was self service- no customer service at all. Had to show the guy which keys were mine and then I went to go locate my car on the lot. Nothing like Mercedes! More
Attention is given promptly to my concerns about my vehicle. Service representative explains what needs to be done and stays in touch during the process vehicle. Service representative explains what needs to be done and stays in touch during the process More
Attentive and knowledgeable sales representative. He happily answered all my questions and spent a lot of time with me explaining everything as we went through the process. I would highly recommend B He happily answered all my questions and spent a lot of time with me explaining everything as we went through the process. I would highly recommend Brad Drexler if you’re in the market for a BMW or a certified pre owned vehicle More