Habberstad BMW

Salesperson Howie, the BEST!!! Service Just Lame! Last Salesperson Howie, the BEST!!! Service Just Lame!<br><br>Last Week brought my car in to perform the rear bumper gap fix.<br>Told me a bracket was bro Salesperson Howie, the BEST!!! Service Just Lame!<br><br>Last Week brought my car in to perform the rear bumper gap fix.<br>Told me a bracket was broken and they fixed it, thou you can't<br>get rid of the gap because it is plastic. Didn't say anything more, as I did not have a copy of that TSB.<br><br>Washed my car over the weekend, notice the lower part of the rear bumper in between the exhaust tips was really loose, easy to move up and down. Looked under the car, 3 of the mounting bolts were missing.<br><br>I drove out there and they agreed to take my car right away. Everything is good.<br><br>30 minutes later I see my get pulled into the garage again, so it's finish. I walk out there, ready to give the man a big thanks and a small tip for taking my car in without notice. He come through the door, and starts with "oh we DID NOT do that" "we DID NOT touch those bolts" "whoever installed your exhaust did it" "I asked the guy and he said he did not do it" "but we fixed it for you anyway, but we didn't touch it" blah blah blah<br><br>Btw, I installed that exhaust myself. No one else works on this car besides myself and this dealership. .<br><br>Anyway, I hand him the print out of the bumper gap TSB, of which he said what? Technical Service Bulletin from BMW, I replied. He looks at it, and says "whatever, just bring this sheet of paper with you when you make an appointment to fix it."<br><br>Just another typical BMW service story i guess...<br> More