Habberstad Mini

Great experience buying a 2015 Cooper S Convertible Went to Habberstad (from Connecticut) as they had great prices on their remaining 2015 Cooper S convertibles. Mark Wyatt was very helpful via email an Went to Habberstad (from Connecticut) as they had great prices on their remaining 2015 Cooper S convertibles. Mark Wyatt was very helpful via email and on the phone before we went to see the cars, and was equally great to deal with when we actually went out to the dealership. Excellent experience all around and we left with a brand new Chilli Red Cooper S convertible. More

My latest Mini service experience I had a blow out on my countryman, but with the run flats I never felt it , only it was loud & my gadge let me know , I dropped it & was as always, t I had a blow out on my countryman, but with the run flats I never felt it , only it was loud & my gadge let me know , I dropped it & was as always, taken care of promptly & was given a loaner , it was a only a few hours & the experience was great.. Everyone is always very pleasant & my oil was changed ( bonus) & the car was washed .. ???? More

Very good service, friendly and courteous staff all around.. Mark Wyatt gave a good overview of the used Minis available in my price range and got me what I really wanted in a professional, courteous manner. A v Mark Wyatt gave a good overview of the used Minis available in my price range and got me what I really wanted in a professional, courteous manner. A very good welcome and friendliness from the support staff as well as the the manager-everyone worked together to help the car-buying experience be a pleasant one. I'll be back. More

Professional, helpful, everything was great! I had a great experience working with Jarred. He walked me through the different options and the process to order the car custom. He reached out to I had a great experience working with Jarred. He walked me through the different options and the process to order the car custom. He reached out to me to keep me up to date on where my vehicle was in the process and was very flexible on the pick-up scheduling given my own tight schedule. Overall, it was a wonderful experience! More

2 year service Was going to car for fuel injection service which I questioned should be part if the maintenance program at no charge. Was going to call back Monday Was going to car for fuel injection service which I questioned should be part if the maintenance program at no charge. Was going to call back Monday and have not call yet. Not sure how much time I have to wait More

Service I had to bring in my 2008 mini cooper for service. Tracey was concerned about me and gave me a loaner car to drive home. I was happy for the service t I had to bring in my 2008 mini cooper for service. Tracey was concerned about me and gave me a loaner car to drive home. I was happy for the service they gave me. It took longer than I expected but they kept me informed about my car. Many thanks to Tracey and her team for their great service!! More

Another Service Same Month Again my service engine light came on, again my 2013 Mini Cooper was sputtering to a stop at traffic light, I joke with the service dept whenever i le Again my service engine light came on, again my 2013 Mini Cooper was sputtering to a stop at traffic light, I joke with the service dept whenever i leave that I am certain I will see them the following month. As always the service dept under Tracey's direction was most respectful and concerned about my satisfaction. Oscar was a very helpful the morning i dropped my Cooper off. This had been a recurring mechanical problem so Tracey immediately contacted her supervisor to explain the urgency of trying to solve the issue. I was given a loaner as fast as possible. I was contacted when car repair was finished, it took a little longer than usual due to a part being ordered. My pick up was smooth and pleasant thanks to Tracey and her team. More

my 3rd Mini S I picked up my 3rd Mini Cooper 3 days ago. Mark, my sales person, was extremely knowledgeable, and answered all my questions. I had a great experience I picked up my 3rd Mini Cooper 3 days ago. Mark, my sales person, was extremely knowledgeable, and answered all my questions. I had a great experience. (This is why it's my 3rd and I will return in three years) Joe I. More

Service Great people..great service.!! I went in in the morning and was able to get my car and go back to work on time.. Thanks to Tracey Great people..great service.!! I went in in the morning and was able to get my car and go back to work on time.. Thanks to Tracey More

Five and Counting Pro: When I first saw the MINI, many years ago, I fell in love. I enjoy and prefer leasing so after my first one, I just kept going. My most recent Pro: When I first saw the MINI, many years ago, I fell in love. I enjoy and prefer leasing so after my first one, I just kept going. My most recent MINI is still the HT but wow is it different from the first one! While I have loved driving every one of them, this one has all the technology and it is such a beautiful, happy color too (Volcanic Orange). Jarred was just amazing to work with. I wasn't sure if I wanted to stick with the HT or try a new AWD Clubman (yet to be released) or something completely different and decided on the 2015 tripped out HT. Throughout the process, however, Jarred worked with me to really examine all of my options - inventory choice, build and purchase, etc. He spent a lot of time with me, let me test drive alternatives and, finally, we knew the right one for me. There are so many wonderful things I can say about Jarred and how wonderful he is - but I am already gushing! Bottom line, I LOVE driving this new MINI most of all and I truly enjoyed the process from start to finish because of Jarred. MINI plus Jarred equals cult following! Con: I felt it important to add this to my review. I was advised that MINI had an affiliation with Liberty Mutual Insurance and would I be interested in having them contact me and I said, yes. After speaking with a representative, I switched over to LM. Unfortunately, I had to file a claim soon after switching over. The experience with Liberty has been awful. Just my advice and opinion, but please do not insure your car with this company. Even though MINI sent them business, they told me to take my car out of the MINI service repair shop and have given me the run-around. A fairly minor repair (less than $2,000) has taken on a life of its own and it will be 2 weeks until I receive my car. More