Habberstad Mini

I bought a brand new 2012 Mini Countryman S All 4 on 4/20/12. I actually purchased it a few months before but had to wait since they were shipping it from Austria. My overall experience was okay. My 4/20/12. I actually purchased it a few months before but had to wait since they were shipping it from Austria. My overall experience was okay. My sales representative (Jarred Sinclair)was excellent. Jarred helped me all along the way and kept me informed every step of the way. The most dissatisfying part was after waiting 8 weeks for this car and multiple conversations the same week in regards to what time and day I could pick up my car it was NOT ready. This was extremely terrible. I had to wait 2 hours and 30 minutes, while I saw employees take lunch and have a great time, for them to bring the car around dripping with water and still dirt on it. After paying $37,000 for a brand new car, constant communication, and standing outside waiting for the car to come it had water and dirt on it. The gaskets were all dirty, NOBODY lifted up the hood to clean it because dirt and dust was all over. Additionally there were tape marks. WHY should I, the customer, have to take/ clean this when I spent the money and took care of everything on my end. This was the most frustrating and poor service experience I have ever seen in regards to picking up a vehicle. NOBODY should have to spend 5 and a half hours at a dealership after you finalized everything, waited weeks, and are just there to pick up the vehicle. Everytime I kept asking is the car coming? THe response was yea in a minute, and then 10 minutes, and then twenty. DOES ANYBODY COMMUNICATE? I am surprised anybody could get away with this!!!!!!!!!!!! More

The dealer was able to repair my brakes and they worked very hard to see if my warranty would cover the work. They stayed until 6:00 to finish the work. very hard to see if my warranty would cover the work. They stayed until 6:00 to finish the work. More

Brought my 2007 MCS for a inspection. In and out in 30 min. Great waiting area and great customer service. They have been servicing my car for two years and they will continue as long as I have it. Gr min. Great waiting area and great customer service. They have been servicing my car for two years and they will continue as long as I have it. Great job all!!! More

George and Donna were top notch. George went above and beyond and actually delivered my car to me at the port in Port Jefferson, the day after I made a deal to buy the car. Donna saved me even more money beyond and actually delivered my car to me at the port in Port Jefferson, the day after I made a deal to buy the car. Donna saved me even more money in the long run by thouroughly explaing the protection plan. She was able to adjust my payments to remain almost exactly the same as previously agreed upon.! Thank you! The Sales manager (Mark) was extremely proffessional and reasonable. I would definitely recommend this dealership to friends and family. It was well worth the trip from Connecticut! Michael Reynolds More

It was a pleasure to work with George K. He was very knowledgeable on all aspects including from the building of my Mini to the leasing details. I also appreciated the time George spent with over the ph knowledgeable on all aspects including from the building of my Mini to the leasing details. I also appreciated the time George spent with over the phone answering some questions that I had forgotten the answer to! I would definitely recommend George and the dealership to my friends & family. More

I leased a mini from this dealer and I must say it was a very pleasant experience. Everyone was very hospitable offering coffee and tea. No pressure sales and very knowledgeable. very pleasant experience. Everyone was very hospitable offering coffee and tea. No pressure sales and very knowledgeable. More

Dealing with Jarred was a pleasure. He is very knowledgeable of MINI, enthusiastic and fun. He made buying my new MINI easier than I ever expected. The test run had all the curves and things tha knowledgeable of MINI, enthusiastic and fun. He made buying my new MINI easier than I ever expected. The test run had all the curves and things that MINI owners look for. He answered all my questions. When it came time to take delivery, Jarred went over the entire car, explaining all the cool features and all making sure that I understood how to use them. It was a pleasure. More

Everything with Mini Huntington always goes great. We purchased our first Mini Cooper last year, and leased a Countryman this year. Gus was great, explains everything, well organized, and a very nice guy purchased our first Mini Cooper last year, and leased a Countryman this year. Gus was great, explains everything, well organized, and a very nice guy. Everything an easy and stress-free process. Service people are great too. More

Jared (my Mini sales rep) was friendly and helpful. On my initial visit, Jared and I took a test ride, and he was very knowledgable about the Mini Countryman and was able to answer all my questions. Afte my initial visit, Jared and I took a test ride, and he was very knowledgable about the Mini Countryman and was able to answer all my questions. After I decided to buy, he kept me informed about the status of my Mini Cooper as it moved through the order/build/delivery process. At delivery, he went over all of the cars key features, and spent quite a bit of time answering my questions and demonstrating the systems. All in all it was a positive experience. More

Gus was very professional. He explained all the details of the car before the test drive and also when we picked up the car. The dealership was flexible when we could not pick up on the scheduled date. of the car before the test drive and also when we picked up the car. The dealership was flexible when we could not pick up on the scheduled date. More