Haddad Kia

I was there early & service representative Delia gave me quick professional courteous service, I’m impressed by her prompt acknowledgment of me which made me feel welcomed quick professional courteous service, I’m impressed by her prompt acknowledgment of me which made me feel welcomed More

Fast effective and efficient with all the different issues iv had with my Kias over the years. James even washed my car himself. issues iv had with my Kias over the years. James even washed my car himself. More

It was good but I would have liked to have gone over my inspection results while I was still there, because one of the things was in red and I would have liked to have gotten that fixed while I was still t inspection results while I was still there, because one of the things was in red and I would have liked to have gotten that fixed while I was still there More

Friendly and respectful! They address all your questions and concerns. Will definitely come back to this dealer They address all your questions and concerns. Will definitely come back to this dealer More

I went in for an oil change and was charged for my fluids and was not informed until I had to pay and they expected me to pay for a service I didn’t ask for and was not informed until I had to pay and they expected me to pay for a service I didn’t ask for More

Makayla did a great job and was super helpful. She was very kind and easy to talk to. She was very kind and easy to talk to. More

When we bought in 2015 we ended up going to Covina, CA (2hr+ drive). Sales were unwilling to find what we needed. With regard to recent service call, the diagnosis was suspect, asked to follow up and they (2hr+ drive). Sales were unwilling to find what we needed. With regard to recent service call, the diagnosis was suspect, asked to follow up and they didn't satisfy. We ended up buying a vehicle from another manufacturer that weekend. More

Usually unavailable to find the electrical issues with the vehicle. Took 6 days for a diagnostics. Even with an appointment. the vehicle. Took 6 days for a diagnostics. Even with an appointment. More

Service department is deceptive and way overpriced. Car was there for a week with nothing done and I ended up paying almost $800 to get a radiator Hose replaced. Had to pay $189 for every code that ca Car was there for a week with nothing done and I ended up paying almost $800 to get a radiator Hose replaced. Had to pay $189 for every code that came up on the diagnostic test. One told me the airbag wasn’t working which I already knew because the airbag light was on and I never asked for that to be checked. Spoke to Alex in customer service left messages for Heath the general manager, nobody resolved my situation so I got my car out of there More

Excellent customer care and attention to what customer needs. No pushy salesmen. They work hard to please customer. needs. No pushy salesmen. They work hard to please customer. More