Haddad Kia
Bakersfield, CA
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Service department is deceptive and way overpriced. Car was there for a week with nothing done and I ended up paying almost $800 to get a radiator Hose replaced. Had to pay $189 for every code that ca Car was there for a week with nothing done and I ended up paying almost $800 to get a radiator Hose replaced. Had to pay $189 for every code that came up on the diagnostic test. One told me the airbag wasn’t working which I already knew because the airbag light was on and I never asked for that to be checked. Spoke to Alex in customer service left messages for Heath the general manager, nobody resolved my situation so I got my car out of there More
I think they do an excellent job. I trust them with my car. When the service is done my car looks as good as when I dropped it off there. I like the complimentary car wash they do to I trust them with my car. When the service is done my car looks as good as when I dropped it off there. I like the complimentary car wash they do to it and the I like the service package they provide, I’ve always done the service package and will continue doing that when I need to take it in for service. I will always choose Kia when it comes to buying cars there I’ve owned two souls and a Kia spectra and a sportage, all new cars. Just want to say awesome job kia keep up the good work. 😎👍 More
Great service. Slow reception. But took care of me! Car works great now! Dulce was great and kept me informed of the progress the entire time they had my car. Slow reception. But took care of me! Car works great now! Dulce was great and kept me informed of the progress the entire time they had my car. More
Brought my car in for a recall and to have cooling system checked. They had the vehicle for 4 days before they even looked at it. I had to call to get info on what was going on instead of the service writer checked. They had the vehicle for 4 days before they even looked at it. I had to call to get info on what was going on instead of the service writer calling me. Finally day four they said what the issue might be, i turned down the repair and was going to pick up the car. When I showed up the recall was never addressed. I was told i could bring it in another day and that it was a fast fix, didn’t understand why it wasn’t done with in the four days they had the car. More