Haddad Kia

I received quick and efficient service from very courteous staff. I was very pleased with my experience. courteous staff. I was very pleased with my experience. More

Walk in the door. Go to the 1st 'standing' counter so they can tell you which counter you need to go to. They used to have service desks where you could sit with your Go to the 1st 'standing' counter so they can tell you which counter you need to go to. They used to have service desks where you could sit with your service counselor - now you have to stand at a service counter through the process. Then they refer you to another counter for a ride home. Counter after counter after counter. Your told a couple of hours. 6 hours later, they call to tell you it's ready. Sad. Their service used to be 5 star. Disappointing. More

Excellent service and return time. There was a recall that I wasn't aware of. It was a quick fix. There was a recall that I wasn't aware of. It was a quick fix. More

Prompt service. Very pleased with the quick response and return of my car including the lift ride home. Very pleased with the quick response and return of my car including the lift ride home. More

If I could give no stars I would I bought my car in 2018 I have 41000 miles on it and am having transmission problems already my car is under warranty but they can't get me in to service over a month from n I have 41000 miles on it and am having transmission problems already my car is under warranty but they can't get me in to service over a month from now so I am supposed to continue to drive my car and ruin the transmission more when I shouldn't even be having problems with my car yet I have stayed up on maintenance oil changes ect. I have children and work ect and they also refuse a loaner so I'm suppose to wait a month to even get my car looked at and be without a car for 3 days for just a diagnostic and whoever much longer for them to fix it and with how times are hard right now I'm suppose to pay my own money for a rental which makes no sense when I bought my car new and it's covered under warranty and I should not be having these type of issues with my car yet looks like I will be taking my business else where from now on also on top of that the staff is very short and rude you would think customer service would be a priority because they would want returning customers More

Prompt and efficient. Staff was professional. The car was ready under the time that was quoted. Staff was professional. The car was ready under the time that was quoted. More

Doesn’t fix the problem I came in for. Keeps cars for multiple days just to not fix the original issue. Keeps cars for multiple days just to not fix the original issue. More

They are excellent people and people to talk to for any problem of the car problem of the car More

Not very friendly. They are not about customer service. Had my car for over a month. It was filthy and covered in dirt when I picked it up. Over charging for second They are not about customer service. Had my car for over a month. It was filthy and covered in dirt when I picked it up. Over charging for secondary services that labor was already charged for the first service. Not very helpful with information about service that was done and what kind of warranty came with the work that was done. I will not go back to them if I have any other options. More

The courtesy at the dealership is very good customer service was excellent they take pride and what they do service was excellent they take pride and what they do More