Haddad Kia

Terrible service department. No calls back . Car was there a week and half still not fixed. Absolutely dissatisfied. I will never recommend them or buy another car from them No calls back . Car was there a week and half still not fixed. Absolutely dissatisfied. I will never recommend them or buy another car from them More

Went in with a tire issue, was given the run around because they couldn't find a hole in my tire. I was finally fed up. Spoke to James the asst manager and he went above and beyond to help me. He found because they couldn't find a hole in my tire. I was finally fed up. Spoke to James the asst manager and he went above and beyond to help me. He found the hole in the tire and because I live far away he gave me a loner to fix my car and get me hoke safe. Thank you to James for all your work. More

James in service provided me top notch service for my 30K mile warranty check. I rate him A++ mile warranty check. I rate him A++ More

I am very happy with my 2021 Kia K5, but disappointed in the service department at Haddad Kia. It took 3 visits for me to finally get my vehicle serviced. The wait the first time was going to be 2 1/2 - 3 h the service department at Haddad Kia. It took 3 visits for me to finally get my vehicle serviced. The wait the first time was going to be 2 1/2 - 3 hours, so I made an appointment. I got to the dealership about 15 minutes before they opened. There were 5 of us waiting for them to open. I was the only one with an appointment at 7am. They took the 4 walk-ins before my scheduled appointment putting me at a 1 1/2 hour wait. I had to get to work, so I left. I went back in another day when I had time to wait. They advisor did remember me and apologized for this issue on the day of my appointment. I think when the doors open they should ask for scheduled appointments to come up to the counter first. Otherwise, what’s the point of having an appointment? More

The service people were rude and didn’t give me any info on keeping my car for three days, every time I called the lady had a bitchy smart xxx attitude and even with my mom called she was the same way, you on keeping my car for three days, every time I called the lady had a bitchy smart xxx attitude and even with my mom called she was the same way, you guys need to learn customer service as long as telling your customers all the info instead of brushing it off like it was nothing! More

Went to dealer mid afternoon for service. They were very prompt and curteous and I was back on the road in less than an hour. They were very prompt and curteous and I was back on the road in less than an hour. More

Our Salesman was great and we got a fair deal at the Bakersfield Kia dealership. Bakersfield Kia dealership. More

We have purchased several cars there and have had a good experience each time. The service department has provided the best service I have ever experienced from any dealer. experience each time. The service department has provided the best service I have ever experienced from any dealer. More

It was my first time going to this dealership and it was a great experience. Dolce was very helpful and made sure to wast no time. a great experience. Dolce was very helpful and made sure to wast no time. More

I have have used this dealership exclusively for the past 10+ cars I have purchased. My children also exclusively use this dealership now. They are courteous, friendly, knowledgeable, and they make us feel v 10+ cars I have purchased. My children also exclusively use this dealership now. They are courteous, friendly, knowledgeable, and they make us feel very welcome and valued every time we visit. More