Haddad Kia

Friendly helpful and communicative about progress, able to cover through the recall and that was extremely helpful to cover through the recall and that was extremely helpful More

When discussing service, service rep said he could help out by giving a 10% discount on service. Also, when discussing what repairs were to be done he offered to charge only for parts and not labor for the out by giving a 10% discount on service. Also, when discussing what repairs were to be done he offered to charge only for parts and not labor for the change out of vehicle filters when I mentioned I could do that myself. I agreed to have them do that for just the cost of parts. During the whole process there were times when it was difficult to get ahold of service rep and one particular time he said he would call back and he never did. After the work was complete and I went to pay for the repairs I noticed that not only was there no 10% discount applied, but I was also charged for the labor for the change out of the filter, which I was told I would not be charged for. I did not bring up any of the charge issues due to the fact I just wanted to pay and be done with it. The service I received was very unprofessional and I’m not sure I will return to this dealer for service in the future. More

The employees that worked at Haddad Kia were super helpful. I was able to drop off my car with my mind at ease knowing they’ll be able to fix my car. helpful. I was able to drop off my car with my mind at ease knowing they’ll be able to fix my car. More

Miguel Arcia took excelent care to make this a smooth experience fo me. Kia gave me a ride home, provided a ride to pick my car up. Awesome service experience fo me. Kia gave me a ride home, provided a ride to pick my car up. Awesome service More

It was fast and easy to make an appointment, when I got to the dealer the front desk advisor ask me right away if I needed help. to the dealer the front desk advisor ask me right away if I needed help. More

Customer Service do funny talking. Line to wait. Fast response to clients. There is soft seats, food machine, soda machine, charger, tv, and probably coffee to share. Also Lyft provided if needed. Good response to clients. There is soft seats, food machine, soda machine, charger, tv, and probably coffee to share. Also Lyft provided if needed. Good instructions and details on your vehicles' issues More

It's clean and the service writers I spoke to were all very nice and helpful. very nice and helpful. More

I was strapped for cash. I was really expecting the worst. After the diagnosis and recommendation of oil change, my car ran perfect. I’m so happy that they found another way to fix my car. I was so hap worst. After the diagnosis and recommendation of oil change, my car ran perfect. I’m so happy that they found another way to fix my car. I was so happy i didn’t have to replace my engine. hew~~ More

After 7 phone calls to make an appointment for my Kia Soul and two phone and leaving two messages to management to return my call. I get a text 🤔 Soul and two phone and leaving two messages to management to return my call. I get a text 🤔 More

Went in for a oil change. (The no appointment thing is extremely inconvenient). Dropped off my vehicle at 8am and was called at 1pm to tell me there was no oil. This place is terrible. extremely inconvenient). Dropped off my vehicle at 8am and was called at 1pm to tell me there was no oil. This place is terrible. More